Never make an arrangement with Nedbank norlem Attorneys

If there was a zero star rating I would rate them negative zero. I am furious with this company, I made a payment arrangement in novemver and paid them in full by December. I have been calling them to get a paid up letter and I have been promised call backs and escalations. Nobody has sent me my paid up letter nor called me back. I eventually got tired of calling guess what this afternoon I receive a message saying I still need to pay. I gave Norlam a call and requested to speak to a supervisor I heard the supervisor in the background advising the agent to drop my call I'm so angry with this company