2016 capitect loan handed over by capitec to NBA

They held on to a loan handed over from capitec since 2016. Ive been trying to find out how much is owed and since when through other online sources but have failed each time. I finally asked my bank for the companies details and even then it took work from the consultant to find out. Its been 8 years and going on 9 years out of employment. Ive been held hostage by these guys!