Aquarium Stand - terrible workmanship

I would just like to advise anyone thinking of doing business regarding stands, at Northern Aquatics, to please stay clear.

I sent them professionally drawn directions, they charged me R2900 for the 1.2m stand plus R300 for warped shutterply pieces on top.

The stand is wonky, uneven, not level, not even squarely welded and out by half a cm FROM THE MIDDLE TO THE SIDE. I even pulled pieces of welding rod off with my hand that they didn't clean and just sprayed over. My opti white tank of almost R10k would've burst on this terribly made stand.

It cost me just over a R1000 in materials from grinding blades, angle iron, welding rods, spray paint, and a whole sunday afternoon at a friends workshop to fix their terrible work. An absolute blessing to have a friend that can help.

I raised the issue with them via Whatsapp & Email, they ignored me until I threatened them with a review. I wanted to be fair about it, and give them a chance to reimburse me for the terrible job my friend had to fix. They asked me to bring the stand back in AFTER WE ALREADY FIXED IT and when I told them it's useless to bring in, as it's already fixed, they just ignored me.

I wish I could attached all the photo's here, I sent them all to them in the initial email. I'm still being ignored almost 5 days later. They just don't take accountability, ownership, their business or customers seriously, even when you as a customer try to do the right thing to give them a chance to remedy the situation.

Stay away if you value your money, time, aquarium hobby and want to do honest business! They will never see me again.