NS
Northgate Shopping Centre
Unclaimed Business
NS
Northgate Shopping Centre
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Northgate Shopping Centre
Northgate Shopping Centre has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Northgate Shopping Centre across 27 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
14 Dec 2025, 13:38
****** twice in one day, 2nd time by VODACOM
****** TWICE IN DAY!!!. So we were ****** in our house while we slept last night. Watches, all our sneakers and my phone taken from next to bed where i was sleeping. So being South African no biggie, cops, HOA, cctv video footage now sorted, i decided to go off to VODACOM to buy a new phone. I need to be connected. VODACOM then sell a "new phone". When asking the woman now quickly putting the cover and screen saver on where the outer plastic for the box was the lying btchb reaches into the bin and waves plastic at me. Anyway got the phone. R15500 later. Went to have a coffee and then realise this phone isn't new. It's second hand stock and that the salesman, manager and screen wrapper woman were in cohorts to palm it off on me. *****s. They later admitted they "were supposed to tell me it was an old stock item" but conveniently never did. So VODACOM are happy to de***** after just come out of a traumatic home invasion. What kind of sic people or companies like VODACOM would do that to a human being. WTAF. Perhaps I'm being over sensitive but being ******, conned or ****** from twice in day and by a VODACOM store nonetheless seems a little fu**cked up. My advice is lock up, be vigilant and never shop at a VODACOM store specifically NORTHGATE. They are 100% knowingly, intentionally and willingly a bunch of ****s and *****s. And when you confront as *****s VODACOM then offer you the option of a refund in 7 to 10 day. VODACOM will knowingly and blatantly look you in the eye and lie to your face. Then when caught at their own BS propose a refund because in truth they never even had the phone in stock that i was buying. It was easier to de***** me. After being early hours of this morning. VODACOM you are truly pathetic. I will be taking this further.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
14 Dec 2025, 13:38
****** twice in one day, 2nd time by VODACOM
****** TWICE IN DAY!!!. So we were ****** in our house while we slept last night. Watches, all our sneakers and my phone taken from next to bed where i was sleeping. So being South African no biggie, cops, HOA, cctv video footage now sorted, i decided to go off to VODACOM to buy a new phone. I need to be connected. VODACOM then sell a "new phone". When asking the woman now quickly putting the cover and screen saver on where the outer plastic for the box was the lying btchb reaches into the bin and waves plastic at me. Anyway got the phone. R15500 later. Went to have a coffee and then realise this phone isn't new. It's second hand stock and that the salesman, manager and screen wrapper woman were in cohorts to palm it off on me. *****s. They later admitted they "were supposed to tell me it was an old stock item" but conveniently never did. So VODACOM are happy to de***** after just come out of a traumatic home invasion. What kind of sic people or companies like VODACOM would do that to a human being. WTAF. Perhaps I'm being over sensitive but being ******, conned or ****** from twice in day and by a VODACOM store nonetheless seems a little fu**cked up. My advice is lock up, be vigilant and never shop at a VODACOM store specifically NORTHGATE. They are 100% knowingly, intentionally and willingly a bunch of ****s and *****s. And when you confront as *****s VODACOM then offer you the option of a refund in 7 to 10 day. VODACOM will knowingly and blatantly look you in the eye and lie to your face. Then when caught at their own BS propose a refund because in truth they never even had the phone in stock that i was buying. It was easier to de***** me. After being early hours of this morning. VODACOM you are truly pathetic. I will be taking this further.
0
Replies (0)MN
Mark N
1 reviews | Active since Jan 2020
14 Sept 2025, 19:31
Cashier changing for more than one packet
When to the store and did my shopping and got to the till to make payment and then I asked the cashier for a packet of cigarettes and then she called the supervisor 3 time just before she came to the cashier and then I made payment just for me to see that the cashier changed me for 2 empty packet and came me one ,when asked she said that it must be a mistake and she would refund me and then I when and spoke to the manager and asked how many customers a they changing like this and she said that she would give me a refund and I said no and walked out
Helpful (0)
|Replies (0)MN
Mark N
1 reviews | Active since Jan 2020
14 Sept 2025, 19:31
Cashier changing for more than one packet
When to the store and did my shopping and got to the till to make payment and then I asked the cashier for a packet of cigarettes and then she called the supervisor 3 time just before she came to the cashier and then I made payment just for me to see that the cashier changed me for 2 empty packet and came me one ,when asked she said that it must be a mistake and she would refund me and then I when and spoke to the manager and asked how many customers a they changing like this and she said that she would give me a refund and I said no and walked out
0
Replies (0)DN
Duduzile N
1 reviews | Active since Jan 2020
10 Apr 2025, 07:56
*****ulent account
No accountability, no transparency on their contracts, billing not consistent, different information from their *********** staff.
Helpful (0)
|Replies (0)DN
Duduzile N
1 reviews | Active since Jan 2020
10 Apr 2025, 07:56
*****ulent account
No accountability, no transparency on their contracts, billing not consistent, different information from their *********** staff.
0
Replies (0)IK
Itumeleng K
1 reviews | Active since Jan 2020
11 Feb 2025, 07:54
terrible experience at the Engen
I had a terrible experience at the Engen Northgate Convenience Centre on 9th February 2025. After filling up with petrol and forgetting to pay for an additional R100 worth of fuel, we were treated extremely poorly. Despite being regular customers and willing to settle the amount immediately, the staff and owner were unreasonably harsh. They called security and the police, causing unnecessary distress. The owner even threatened us with arrest unless we paid R500, which we didn’t have. This kind of treatment towards loyal customers is unacceptable. I would not recommend this garage to anyone.
Helpful (0)
|Replies (0)IK
Itumeleng K
1 reviews | Active since Jan 2020
11 Feb 2025, 07:54
terrible experience at the Engen
I had a terrible experience at the Engen Northgate Convenience Centre on 9th February 2025. After filling up with petrol and forgetting to pay for an additional R100 worth of fuel, we were treated extremely poorly. Despite being regular customers and willing to settle the amount immediately, the staff and owner were unreasonably harsh. They called security and the police, causing unnecessary distress. The owner even threatened us with arrest unless we paid R500, which we didn’t have. This kind of treatment towards loyal customers is unacceptable. I would not recommend this garage to anyone.
0
Replies (0)aP
ashton P
1 reviews | Active since Jan 2020
1 Aug 2024, 08:01
Vendors be aware!!
We app**** for be a vendor at their event, advertised to be exciting and vibrant. We were promised the following; The Northgate Road Race has a rich legacy spanning nearly three decades, attracting a vibrant and engaged community of over 1,200 participants, along with their families and friends. It presents a unique opportunity for vendors like yourself to connect with this dynamic audience in a memorable way. We were excited,and we agreed to pay R1725 to be a vendor. We understand no one knows what can happen and it's a gamble being a vendor. But to charge R1725 for a parking lot stand is unacceptable. There were no where near the amount of people promised,not anything exciting to keep the runners around. They ran the race and left immediately. The organisers had realised once we had told the the stall fees were extremely high, and they offered to reimburse us. Till today we have not received a cent. I would never do a market at the Northgate shopping centre ever again. Future vendors just be aware.
Helpful (0)
|Replies (0)aP
ashton P
1 reviews | Active since Jan 2020
1 Aug 2024, 08:01
Vendors be aware!!
We app**** for be a vendor at their event, advertised to be exciting and vibrant. We were promised the following; The Northgate Road Race has a rich legacy spanning nearly three decades, attracting a vibrant and engaged community of over 1,200 participants, along with their families and friends. It presents a unique opportunity for vendors like yourself to connect with this dynamic audience in a memorable way. We were excited,and we agreed to pay R1725 to be a vendor. We understand no one knows what can happen and it's a gamble being a vendor. But to charge R1725 for a parking lot stand is unacceptable. There were no where near the amount of people promised,not anything exciting to keep the runners around. They ran the race and left immediately. The organisers had realised once we had told the the stall fees were extremely high, and they offered to reimburse us. Till today we have not received a cent. I would never do a market at the Northgate shopping centre ever again. Future vendors just be aware.
0
Replies (0)BC
Bulelwa C
1 reviews | Active since Jan 2020
2 Apr 2024, 08:03
Atrocious Service at Rochester Northgate Shopping Centre
Good Day I bought couches cash from Rochester in November 2023 on the Black Friday Specials that they had. They were delivered on the 15th of December as arranged, the driver who did the delivery notified me that he had never done such an assembling of the couches and does not even have the correct tools as he was not notified by their Warehouse even though it was a service I had paid for with my purchase. He attempted with my pair of scissors and only managed to assemble few legs on the couch and advised that the Warehouse or the store will dispatch him again as that is usually the norm when there's an unfinished job. I advised him that I'll be going home so their turnaround time is very limited. I refused to sign the delivery note seeing that the job was half done, but the driver advised that he then can't leave the couches behind if I don't sign as that is the only proof he has that I have received the item and has nothing with them not fully assembling the couch. I then signed the delivery page that was handed to me. I left Joburg 2 days later only to come back mid January 2024, I started noticing the misalignment on the couches which was due to the unfinished assembling. As time went by it became much more visible with a squeaky sound whenever someone sat on them, which I strongly believe it's because of the unfinished assembling. I unfortunately couldn't go to the store to report the issue as I was in and out of Dr's and hospital due to my high risk pregnancy and heading to my last trimester at the time. I was eventually discharged and tried to recover so I can visit the store where I had bought the item. I logged a complaint around the 22nd of February 2024 which I was advised that their turnaround would be around 14 working days for the entire process or query to be resolved. They were collected from me on the 4th of March and it's been a back and forth process since, that pair is under a 12 months warranty and by the sound of it Rochester is not planning or fixing them nor give me a refund. At this point I only want a new pair or my money back so that i can go and purchase a set of couches from a store that understands what customer service is. In this whole experience the branch manager has never not even once attempted to intervene, I've requested to talk to him or a call back as advised by their Complaints Department but to no success. His service is as pathetic as that of their Warehouse, I can only wonder if I was of a different ethnic group would he have treated the matter the same? His service is atrocious to say the least, I regret the day I walked into his store.
Helpful (0)
|Replies (0)BC
Bulelwa C
1 reviews | Active since Jan 2020
2 Apr 2024, 08:03
Atrocious Service at Rochester Northgate Shopping Centre
Good Day I bought couches cash from Rochester in November 2023 on the Black Friday Specials that they had. They were delivered on the 15th of December as arranged, the driver who did the delivery notified me that he had never done such an assembling of the couches and does not even have the correct tools as he was not notified by their Warehouse even though it was a service I had paid for with my purchase. He attempted with my pair of scissors and only managed to assemble few legs on the couch and advised that the Warehouse or the store will dispatch him again as that is usually the norm when there's an unfinished job. I advised him that I'll be going home so their turnaround time is very limited. I refused to sign the delivery note seeing that the job was half done, but the driver advised that he then can't leave the couches behind if I don't sign as that is the only proof he has that I have received the item and has nothing with them not fully assembling the couch. I then signed the delivery page that was handed to me. I left Joburg 2 days later only to come back mid January 2024, I started noticing the misalignment on the couches which was due to the unfinished assembling. As time went by it became much more visible with a squeaky sound whenever someone sat on them, which I strongly believe it's because of the unfinished assembling. I unfortunately couldn't go to the store to report the issue as I was in and out of Dr's and hospital due to my high risk pregnancy and heading to my last trimester at the time. I was eventually discharged and tried to recover so I can visit the store where I had bought the item. I logged a complaint around the 22nd of February 2024 which I was advised that their turnaround would be around 14 working days for the entire process or query to be resolved. They were collected from me on the 4th of March and it's been a back and forth process since, that pair is under a 12 months warranty and by the sound of it Rochester is not planning or fixing them nor give me a refund. At this point I only want a new pair or my money back so that i can go and purchase a set of couches from a store that understands what customer service is. In this whole experience the branch manager has never not even once attempted to intervene, I've requested to talk to him or a call back as advised by their Complaints Department but to no success. His service is as pathetic as that of their Warehouse, I can only wonder if I was of a different ethnic group would he have treated the matter the same? His service is atrocious to say the least, I regret the day I walked into his store.
0
Replies (0)NP
Nacho P
1 reviews | Active since Jan 2020
10 Mar 2024, 10:05
Ask for Gift for fast private deal
Well if you looking for a sell under the table, ask for Gift. Hell buy any laptop or mobile phone "under the table". Meets you in the public toilet and presto you walk away with cash. Apparently more than the store would have paid.
Helpful (0)
|Replies (0)NP
Nacho P
1 reviews | Active since Jan 2020
10 Mar 2024, 10:05
Ask for Gift for fast private deal
Well if you looking for a sell under the table, ask for Gift. Hell buy any laptop or mobile phone "under the table". Meets you in the public toilet and presto you walk away with cash. Apparently more than the store would have paid.
0
Replies (0)ES
Emelda S
1 reviews | Active since Jan 2020
1 Feb 2024, 11:11
Price was wrong
I went to Woolies today to buy the 4 liter sunflower oil as was on promotion for 144.99 and when u get to the shelf it says 159.99 I ask the cashier how much is this she calls the manager and the manager and her the went to the till point the manager spoke with the cashier after scanning the oil without even greeting me as a customer and talk so low that I must not understand and after that she says the cashier says to me is 144.99 I was not happy as the price was wrong on the shelf and the manager self didn’t her promotion and as I understand the policy of Woolies I was supposed to get that oil for free I have proof for floor price and the service was bad
Helpful (0)
|Replies (0)ES
Emelda S
1 reviews | Active since Jan 2020
1 Feb 2024, 11:11
Price was wrong
I went to Woolies today to buy the 4 liter sunflower oil as was on promotion for 144.99 and when u get to the shelf it says 159.99 I ask the cashier how much is this she calls the manager and the manager and her the went to the till point the manager spoke with the cashier after scanning the oil without even greeting me as a customer and talk so low that I must not understand and after that she says the cashier says to me is 144.99 I was not happy as the price was wrong on the shelf and the manager self didn’t her promotion and as I understand the policy of Woolies I was supposed to get that oil for free I have proof for floor price and the service was bad
0
Replies (0)