NP
NRG Port Elizabeth
Unclaimed Business
NP
NRG Port Elizabeth
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About NRG Port Elizabeth
NRG Port Elizabeth has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked NRG Port Elizabeth across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTA
MM
Mandisa M
1 reviews | Active since Jan 2020
28 Mar 2025, 11:05
Complaint on NRG Port Elizabeth
The company is not one to be trusted. Their management and communication is very bad. They value the tenant more than the owner. I have a tenant through their agency and things have been going from bad to worse. I am not sure if the agency really does background checks on tenants or not , because I cannot understand the situation I am in. The tenant a month after entering the property started paying rent very late. The first month I had to call the agency to ask what was the agreement on rent with the tenant in terms of due date, because no one was communicating anything to me. This continued for month and it escalated to the point that the tenant did not pay rent. The agency stated that they have given the tenant notice to vacate, and the tenant should move out by the 28th of February. To date the tenant is still in the house and not paying rent while i am paying R13000 towards bond and rates. I asked the agency what was their plan if the tenant does not vacate the property on the date and their response was "we hoping it doesn't come to that". Throughout all this I am the one who has to communicate with agent first if I want any updates on the matter as they dont call to update. Sent emails, whatsapp and even called them but no solution is coming forth. The directors email that they gave me goes through but he or she does not respond as well, maybe it's not important enough for him to make an effort to respond. Now they have ghosted me and are not responding to my whatsapp or emails. To show how bad they are I included an email of someone from NRG Johannesburg and he was so quick to distance himself from the PE branch. He did not even want to be part of the whole thing. I am at a loss I don't want to speak on the issue of rates that they sometimes forget to bill the tenant. They are always telling me that they can't find the tenant and she has blocked everyone and when they go to the house they don't see them. When they get hold of them, the agency told me that the tenants are trying to sell their car to pay for the arrears and that they are still looking for a place. I asked then what about the rent and the tenant moving out, i get no answer. They have all the answers for the tenant but not for me the owner of the house who is now drowning on debts because of them. If you ever hear of the company run because you will lose money because they can't remove the tenant and they can't make the tenant pay rent as well.
Helpful (0)
|Replies (0)MM
Mandisa M
1 reviews | Active since Jan 2020
28 Mar 2025, 11:05
Complaint on NRG Port Elizabeth
The company is not one to be trusted. Their management and communication is very bad. They value the tenant more than the owner. I have a tenant through their agency and things have been going from bad to worse. I am not sure if the agency really does background checks on tenants or not , because I cannot understand the situation I am in. The tenant a month after entering the property started paying rent very late. The first month I had to call the agency to ask what was the agreement on rent with the tenant in terms of due date, because no one was communicating anything to me. This continued for month and it escalated to the point that the tenant did not pay rent. The agency stated that they have given the tenant notice to vacate, and the tenant should move out by the 28th of February. To date the tenant is still in the house and not paying rent while i am paying R13000 towards bond and rates. I asked the agency what was their plan if the tenant does not vacate the property on the date and their response was "we hoping it doesn't come to that". Throughout all this I am the one who has to communicate with agent first if I want any updates on the matter as they dont call to update. Sent emails, whatsapp and even called them but no solution is coming forth. The directors email that they gave me goes through but he or she does not respond as well, maybe it's not important enough for him to make an effort to respond. Now they have ghosted me and are not responding to my whatsapp or emails. To show how bad they are I included an email of someone from NRG Johannesburg and he was so quick to distance himself from the PE branch. He did not even want to be part of the whole thing. I am at a loss I don't want to speak on the issue of rates that they sometimes forget to bill the tenant. They are always telling me that they can't find the tenant and she has blocked everyone and when they go to the house they don't see them. When they get hold of them, the agency told me that the tenants are trying to sell their car to pay for the arrears and that they are still looking for a place. I asked then what about the rent and the tenant moving out, i get no answer. They have all the answers for the tenant but not for me the owner of the house who is now drowning on debts because of them. If you ever hear of the company run because you will lose money because they can't remove the tenant and they can't make the tenant pay rent as well.
0
Replies (0)C
Carl
1 reviews | Active since Jan 2020
22 Mar 2025, 11:02
Poor service
I am renting property threw nrg have been complaining Every day for maintenance repairs that are not done have had a leaking geyser pressure valve since 10 March they come once replace and still leaking being ignored everytime there is a problem they say review to owner nothing further happens as paying tenant I'm shocked at the service from the agentand owner the water is leaking every day still waiting weeks to repair a sliding door which finally done with door I'm at wits end already with frustration shockingand unacceptable regards c de lang
Helpful (0)
|Replies (0)C
Carl
1 reviews | Active since Jan 2020
22 Mar 2025, 11:02
Poor service
I am renting property threw nrg have been complaining Every day for maintenance repairs that are not done have had a leaking geyser pressure valve since 10 March they come once replace and still leaking being ignored everytime there is a problem they say review to owner nothing further happens as paying tenant I'm shocked at the service from the agentand owner the water is leaking every day still waiting weeks to repair a sliding door which finally done with door I'm at wits end already with frustration shockingand unacceptable regards c de lang
0
Replies (0)NJ
MS
Manie S
1 reviews | Active since Jan 2020
19 Jul 2021, 05:28
Duped by an estate agent
I was shown a supposed bargain on which 4 other apparent interested parties placed offers to purchase. I could see that the place needed renovation. I expressed to the agent that I wanted to rent out the place and if the cost of renovation was less than R200 000 then I would still proceed with an offer. The estate agent obtained a quote from her lover's contact which of course came in at R196 000. I then started negotiating with a rental agent. They said the place was in such a poor state that it could not be rented out. I met with the agent and contractor on site and requested a new quote to adress the rental companies concern. This time the quote came in well above the pre-condition of R200 000. I requested the official approved house plans and only received illegible, incomplete WhatsApp images which did not resemble the place at all. Despite all of my efforts to block the transfer and obtain the plans, the sale went ahead with their lawayers simply steam rolling over my concerns. I now sit with an unliveable unrenteable place and considerable financial issues to resolve the matter.
Helpful (0)
|Replies (0)MS
Manie S
1 reviews | Active since Jan 2020
19 Jul 2021, 05:28
Duped by an estate agent
I was shown a supposed bargain on which 4 other apparent interested parties placed offers to purchase. I could see that the place needed renovation. I expressed to the agent that I wanted to rent out the place and if the cost of renovation was less than R200 000 then I would still proceed with an offer. The estate agent obtained a quote from her lover's contact which of course came in at R196 000. I then started negotiating with a rental agent. They said the place was in such a poor state that it could not be rented out. I met with the agent and contractor on site and requested a new quote to adress the rental companies concern. This time the quote came in well above the pre-condition of R200 000. I requested the official approved house plans and only received illegible, incomplete WhatsApp images which did not resemble the place at all. Despite all of my efforts to block the transfer and obtain the plans, the sale went ahead with their lawayers simply steam rolling over my concerns. I now sit with an unliveable unrenteable place and considerable financial issues to resolve the matter.
0
Replies (0)