PATHETIC SERVICE- NRS ICE BREEZE-AIRCON SERVICE PROVIDER

The company NRS ice breeze located in Pinetown, is the worst company to deal with when it comes to aircon installation and after sales service. The owner and installer is a sweet talker to get the sale, after installation, it is almost impossible to get hold of him to resolve issues. The new aircon was installed with little gas, presuming that it leaked out during installation. When I messaged immediately after the installation that the unit was not cooling, he was extremely defensive and said there was nothing wrong with the unit. When I pushed matter further, weeks went by when he came over and found the issue where he had to refill the gas. One issue after happened when the aircon started to drip on the pipes to which he never responded. He is very a sweet talker when doing the deal. He may quot a few hundred rand cheaper, however its worthwhile paying alittle more to avoid this pathetic service. What's the use the warrantees that he offered, when he cannot honour it You will be forced to uninstall and take it to the manufacturer yourself. Please do not be fooled by this individual Nico. Whilst he was doing my job, another customer was also on his case where He was reported to the insurance company. Nico gave me his version which I believed him. He also told me about other customers whom accused him of leaking the gas of their aircons during service. He said the customers were hard on him for no reason. Afterall, I now realised he was the issue and his poor quality of service coupled with a blunt attitude has led to the issues at hand. Please be cautious.