Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I'm lufuno.i went to NTK store in thohoyandou to purchase a chemical that burns grass in the yard.so I get to till the lady scans and it scans 217.80×2 which adds to 436.60 and I'm told by the cashier 501 then I paid so when I check the slip I see subtotal is 436.60 but i paid 501 so when i went bck to the store I'm told i need to pay vat in that store hence i paid 501.90 so i asked this lady who blantly told me( WITH SMIRK ATTITUDE )they have never received complaints about this thing of VAT in their store because every one that comes in their store are charged that vat ,so I asked if its 250 in the shelf y is it not showing 250 on the slip but instead it shows 217.80 she couldn't answer she just kept saying it's vat If I were to go to any retail store they dont charge any less or more from what's on the shelf And if I see 20.00 on the SHELF and i get to the till it scans less 20.00 i pay what it scans because it might be in promo I dnt know if I'm making sense So the way NTK does its payment its misleading Subtotal:436.47 Btw:65,47 Total:501.90 That's how their slip looks So its misleading to customers because in other big retailers we are not charged in a misleading way SO WHY IS NTK PRICES WHEN GETTING TO THE TILLS ITS NOT TRANSPARENT TO THE CUSTOMERS. WHAT IS THIS BTW CHARGE THEY HAVE IN THEIR STORE THAT THEY CHARGE IN THE NAME OF VAT THIS IS TOTALLY ABSURD
1 reviews | Active since Jan 2020
I'm lufuno.i went to NTK store in thohoyandou to purchase a chemical that burns grass in the yard.so I get to till the lady scans and it scans 217.80×2 which adds to 436.60 and I'm told by the cashier 501 then I paid so when I check the slip I see subtotal is 436.60 but i paid 501 so when i went bck to the store I'm told i need to pay vat in that store hence i paid 501.90 so i asked this lady who blantly told me( WITH SMIRK ATTITUDE )they have never received complaints about this thing of VAT in their store because every one that comes in their store are charged that vat ,so I asked if its 250 in the shelf y is it not showing 250 on the slip but instead it shows 217.80 she couldn't answer she just kept saying it's vat If I were to go to any retail store they dont charge any less or more from what's on the shelf And if I see 20.00 on the SHELF and i get to the till it scans less 20.00 i pay what it scans because it might be in promo I dnt know if I'm making sense So the way NTK does its payment its misleading Subtotal:436.47 Btw:65,47 Total:501.90 That's how their slip looks So its misleading to customers because in other big retailers we are not charged in a misleading way SO WHY IS NTK PRICES WHEN GETTING TO THE TILLS ITS NOT TRANSPARENT TO THE CUSTOMERS. WHAT IS THIS BTW CHARGE THEY HAVE IN THEIR STORE THAT THEY CHARGE IN THE NAME OF VAT THIS IS TOTALLY ABSURD
1 reviews | Active since Jan 2020
I bought 2 protein clear all 1l 217.80 but when I get to the till I'm charged 501.90 they tell me that I'm paying vat of 65.47 of which I dont understand cz the slip shows 217.80×2 which adds to 435.60 which is the 2 items I bought So when I went back to query this price I was told that every customer is required to pay vat in that store of which got me wondering if they go to other retailers to get their stuff and see a price of a product they need is 40.00 and they decide to buy it and when they get to the till the price goes down would they be required to pay 40.00 or promo price bcz the item has gone down.whose responsibility is it to update prices is it us customers or the store its self.NTK I FEEL IS STEALING FROM US CUSTOMERS SAYING ITS VAT WHEN YOU SUPPOSE TO PAY LESS AND THEY CHARGE MORE IN" THE MAME OF ITS VAT" IF THEY ITEM SHOWS 100 ON SHELF WHY SHOULD IT SCAN LESS PRICE ON SLIP THAN WHATS WRITTEN IN THE SHELF WHY DOESN'T IT SHOW 100 ALSO ON THE SLIP, AND THE LADY I SPOKE TOO SHE HAD SOME NERVE TO EVEN TELL ME WITH SMIRK ATTITUDE TO WE HAVE NEVER HAD ANY COMPLAINTS ABOUT THIS BECAUSE THE CUSTOMER KNOW THAT IN NTK THEY PAY BTW WHEN THEY COME.I DONT EVEN KNOW WHAT IS THE BTW FOR AND WHAT IT STANDS FOR. Their slip:subtotal 436.47 Btw:65.47 Total:501.90
1 reviews | Active since Jan 2020
I bought 2 protein clear all 1l 217.80 but when I get to the till I'm charged 501.90 they tell me that I'm paying vat of 65.47 of which I dont understand cz the slip shows 217.80×2 which adds to 435.60 which is the 2 items I bought So when I went back to query this price I was told that every customer is required to pay vat in that store of which got me wondering if they go to other retailers to get their stuff and see a price of a product they need is 40.00 and they decide to buy it and when they get to the till the price goes down would they be required to pay 40.00 or promo price bcz the item has gone down.whose responsibility is it to update prices is it us customers or the store its self.NTK I FEEL IS STEALING FROM US CUSTOMERS SAYING ITS VAT WHEN YOU SUPPOSE TO PAY LESS AND THEY CHARGE MORE IN" THE MAME OF ITS VAT" IF THEY ITEM SHOWS 100 ON SHELF WHY SHOULD IT SCAN LESS PRICE ON SLIP THAN WHATS WRITTEN IN THE SHELF WHY DOESN'T IT SHOW 100 ALSO ON THE SLIP, AND THE LADY I SPOKE TOO SHE HAD SOME NERVE TO EVEN TELL ME WITH SMIRK ATTITUDE TO WE HAVE NEVER HAD ANY COMPLAINTS ABOUT THIS BECAUSE THE CUSTOMER KNOW THAT IN NTK THEY PAY BTW WHEN THEY COME.I DONT EVEN KNOW WHAT IS THE BTW FOR AND WHAT IT STANDS FOR. Their slip:subtotal 436.47 Btw:65.47 Total:501.90
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