NTS catering company/stokvel is a **** full of bullies

I am writing this with a heavy heart. My mother has been paying NTS catering social since 2020,not defaulting. Lastyear November she was admitted at hospital,ICU. Intubated,sedated and paralyzed.She was off the tubes this year January and discharged in February.

Nevertheless,I have tried multiple tines to go pay for the social and unfortunately they were closed,had a cellphone number on the door and account number. I live in Westrand and this branch is in Mamelodi. I once asked for their accoung number and they said they dont have because it is little money,they dont want to work at a loss. I had the fraustations of seeing my mother in hospital,in a critical condition and also paying for the stokvel.

Three days ago, I went to the branch with my mother,wanting to pay the owing amount and current,we explained our situation and to our surprise they told us the policy has lapsed. We called the manager and wow,she confidently told my mom that she is not the first person to get sick,it doesnt start with her. Her and her friend were so rude to my mother over the phone, they made a joke out of her condition and situation.

My mother has congestive cardiac failure,she has been crying since...We love to support black businesses but if this is how our fellow people will be treating us then to hell with their businesses. If anyone would like to join NTS catering company/stokvel,please rather invest your money into something positive. We have 4 years of throwing money down the drain. I wish this company can collapse in all their branches. They dont build a community,they destroy it and the manager is nothing but a bully who even bullies her employees.