NuPay a division of Altron
1.3|256 reviews
KK
Kopele K
1 reviews | Active since Member
30 Apr 2026, 23:45
Unauthorized debit
011 617 1750 debited R2250 without my permission and I did not agree to such I want my money back into my account asap
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Replies (1)NuPay a division of Altron's replyOfficial
04 May 2026, 06:19Good day Kopele,
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
Best regards,
NuPay a division of Altron's reply04 May 2026, 06:19
Official
Good day Kopele,
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
Best regards,