O'Brien and Darcy Jewellers N1 City
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
A watch of mine needed a very small part of the strap to be fixed. The ladies in the store were extremely friendly and the male assistant fixed the watch without charging me. This is the best service that I received in a while. They definitely made my day.
1 reviews | Active since Jan 2020
A watch of mine needed a very small part of the strap to be fixed. The ladies in the store were extremely friendly and the male assistant fixed the watch without charging me. This is the best service that I received in a while. They definitely made my day.
1 reviews | Active since Jan 2020
My husband has a ring which cracked at the bottom. We took it to O'Briens N1 City and asked them to fix the ring as well as replace the red stone with a black stone. The cost was R570 and we left it with them. They had it sent away as their jeweller was on leave at the time. We collected the ring 22nd May 2019. On Sunday 9th June while sitting at the table eating, the black stone fell out. We took it back and the jeweller said he will charge half price to fix it. I was not amused as I was not prepared to pay again. He said he had to replace the claws and there was a crack on the top of the ring. I told him that was unacceptable as I already paid to have it fixed and the claw was missing and they must have damaged the ring when they replaced the stone. Well they would not budge, so we walked out. We are now sitting with a broken ring with no stone after paying R570. Shoddy service.
1 reviews | Active since Jan 2020
My husband has a ring which cracked at the bottom. We took it to O'Briens N1 City and asked them to fix the ring as well as replace the red stone with a black stone. The cost was R570 and we left it with them. They had it sent away as their jeweller was on leave at the time. We collected the ring 22nd May 2019. On Sunday 9th June while sitting at the table eating, the black stone fell out. We took it back and the jeweller said he will charge half price to fix it. I was not amused as I was not prepared to pay again. He said he had to replace the claws and there was a crack on the top of the ring. I told him that was unacceptable as I already paid to have it fixed and the claw was missing and they must have damaged the ring when they replaced the stone. Well they would not budge, so we walked out. We are now sitting with a broken ring with no stone after paying R570. Shoddy service.
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