Oak Manor Guest House, Newlands CPT
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The Oak Manor room I was booked in was a maid/helper outside flat, (maybe judging from my name the ownership saw fit for my residence) whilst the entire house was empty and the room was not as seen on the Booking.com app with absolutely tiny spaces of movement in the room. The room had no hot water to shower or bath after my long trip, no staff to ensure welcome or address queries and when you contact the number given at booking no answer or reply to texts are hours later. One window to the premises did not close properly, so imagine the draft coming in at night, plus outside the window there was some slimy water with small flies that flew in the room and welcomed my arrival in the absence of the ownership/staff.
1 reviews | Active since Jan 2020
The Oak Manor room I was booked in was a maid/helper outside flat, (maybe judging from my name the ownership saw fit for my residence) whilst the entire house was empty and the room was not as seen on the Booking.com app with absolutely tiny spaces of movement in the room. The room had no hot water to shower or bath after my long trip, no staff to ensure welcome or address queries and when you contact the number given at booking no answer or reply to texts are hours later. One window to the premises did not close properly, so imagine the draft coming in at night, plus outside the window there was some slimy water with small flies that flew in the room and welcomed my arrival in the absence of the ownership/staff.
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