Oakhurst Insurance Company
Claimed Business
Oakhurst Insurance Company
Claimed Business
18 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Oakhurst Insurance Company receives largely positive feedback, with customers frequently praising individual staff members for their helpfulness and professionalism. Names such as Lungi, Dineo Mara, and Maria Sibeko are highlighted for providing excellent, attentive service during claims and policy adjustments. Customers appreciate the company's 24/7 availability and thorough explanations of policy details. However, some negative experiences relate to unresolved excess refund promises and poor follow-through, suggesting occasional gaps in claims resolution and communication.
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Review Distribution
4.2|18 Reviews
May '25 - Apr '26
5(76.5%)
4(0%)
3(5.9%)
2(0%)
1(17.7%)
5(76.5%)
4(0%)
3(5.9%)
2(0%)
1(17.7%)
Frequently Asked Questions About Oakhurst Insurance Company
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
Recent reviews (18)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceT
KM
Kutlwano M
1 reviews | Active since Jan 2020
23 Feb 2026, 12:24
This is an error
This is an error. This is an error. We are correcting.
Helpful (0)
|Replies (0)KM
Kutlwano M
1 reviews | Active since Jan 2020
23 Feb 2026, 12:24
This is an error
This is an error. This is an error. We are correcting.
0
Replies (0)E
YO
Yvette O
1 reviews | Active since Jan 2020
5 Feb 2026, 18:25
Quentins at Oakhurst
Wow wow wow Quentin hosted my daughter's wedding, everyone was blown away by the magical venue with its amazing chandeliers, delicious food, decadent desserts and good service. We enjoyed celebrating with the newly weds and danced into the night. The guests are saying they want a redo in 6 months time lol Thank you to Quentin and his team.
Helpful (0)
|Replies (0)YO
Yvette O
1 reviews | Active since Jan 2020
5 Feb 2026, 18:25
Quentins at Oakhurst
Wow wow wow Quentin hosted my daughter's wedding, everyone was blown away by the magical venue with its amazing chandeliers, delicious food, decadent desserts and good service. We enjoyed celebrating with the newly weds and danced into the night. The guests are saying they want a redo in 6 months time lol Thank you to Quentin and his team.
0
Replies (0)R
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