Rotten Meat Purchased from OBC Butchery Chris Hani Crossing

On the 19/12/2024 I purchased a pack of chicken feet for my mother-in-law in preparation for the festive season. Upon reaching the payment counter, I noticed black spots on the chicken mala and brought this to the cashier's attention. I inquired if the meat was still fresh, and she assured me that it was not rotten, stating that spoiled meat would have a noticeable odor. Trusting her judgment, I proceeded with the purchase.

When I got home, I decided to clean the meat thoroughly, as I still had concerns about its quality. To my dismay, I discovered that the meat was indeed rotten, with the blackened parts concealed by double-wrapping to mask any odor. Despite my efforts to clean it with vinegar, it became clear that the meat was unfit for consumption. I had no choice but to discard it immediately.

This incident has left me deeply disappointed, particularly because of the potential health risks associated with consuming spoiled meat. Cases of food poisoning, especially involving children, are a serious concern, and I shudder to think of the consequences had I served this to my family.

I kindly request that you address this matter urgently and take the necessary steps to ensure that all products sold meet acceptable health and safety standards. Additionally, I would appreciate a refund for this purchase and a response detailing how you intend to prevent such incidents in the future.