OM
Obc Meat & Chicken
Unclaimed Business
OM
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.7|3 Reviews
May '25 - Apr '26
5(33.3%)
4(0%)
3(0%)
2(33.3%)
1(33.3%)
5(33.3%)
4(0%)
3(0%)
2(33.3%)
1(33.3%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGM
Godfrey M
1 reviews | Active since Jan 2020
18 Jan 2026, 16:50
Customer Appreciation: Exceptional Service at OBC Cosmo Mall-Thola Zonke
I would like to extend my heartfelt appreciation to the consultant at OBC Cosmo City who assisted me in opening my new Royalty Stokvel Rewards Card. Her professionalism, dedication, and commitment to excellence truly stood out and made the entire experience seamless. Godfrey From the moment I approached her desk, she displayed a polite and humble demeanor, welcoming me with genuine warmth and respect. She explained the benefits of the Royalty Stokvel Rewards Card in detail, ensuring that I understood how it empowers customers to save collectively, earn rewards, and enjoy exclusive benefits tailored to the OBC community. Her ability to simplify complex information while maintaining professionalism reflects her deep knowledge and passion for her work. The consultant’s patience and attentiveness made me feel valued as a customer. She took the time to answer my questions thoroughly, highlighting how the card supports stokvel savings culture, offers reward points for purchases, and strengthens loyalty to the OBC brand. Her guidance reassured me that I was making the right choice, and her commitment to customer satisfaction was evident in every step of the process. She is truly a shining diamond of the OBC brand in Cosmo Mall—a living example of how frontline staff can elevate the reputation of a company through service excellence. Her professionalism not only reflects positively on OBC but also inspires confidence in customers who engage with the brand. In a world where customer service often feels rushed or transactional, her humility and dedication remind us that excellence is built on respect, patience, and genuine care. I commend her for being an ambassador of OBC’s values and for making my experience both memorable and rewarding.
Helpful (0)
|Replies (0)GM
Godfrey M
1 reviews | Active since Jan 2020
18 Jan 2026, 16:50
Customer Appreciation: Exceptional Service at OBC Cosmo Mall-Thola Zonke
I would like to extend my heartfelt appreciation to the consultant at OBC Cosmo City who assisted me in opening my new Royalty Stokvel Rewards Card. Her professionalism, dedication, and commitment to excellence truly stood out and made the entire experience seamless. Godfrey From the moment I approached her desk, she displayed a polite and humble demeanor, welcoming me with genuine warmth and respect. She explained the benefits of the Royalty Stokvel Rewards Card in detail, ensuring that I understood how it empowers customers to save collectively, earn rewards, and enjoy exclusive benefits tailored to the OBC community. Her ability to simplify complex information while maintaining professionalism reflects her deep knowledge and passion for her work. The consultant’s patience and attentiveness made me feel valued as a customer. She took the time to answer my questions thoroughly, highlighting how the card supports stokvel savings culture, offers reward points for purchases, and strengthens loyalty to the OBC brand. Her guidance reassured me that I was making the right choice, and her commitment to customer satisfaction was evident in every step of the process. She is truly a shining diamond of the OBC brand in Cosmo Mall—a living example of how frontline staff can elevate the reputation of a company through service excellence. Her professionalism not only reflects positively on OBC but also inspires confidence in customers who engage with the brand. In a world where customer service often feels rushed or transactional, her humility and dedication remind us that excellence is built on respect, patience, and genuine care. I commend her for being an ambassador of OBC’s values and for making my experience both memorable and rewarding.
0
Replies (0)S
Simphiwe
1 reviews | Active since Jan 2020
2 Oct 2025, 19:33
I sent my son to the store
I sent my son to the store. He then decided to ***** using and unsigned till slip he got previously from buying similar item. He was then brutality beaten and poured with water of which I don't mind. What I'm against is they also took the cash I had given him to buy me stock for my business at Shorprite
Helpful (0)
|Replies (0)S
Simphiwe
1 reviews | Active since Jan 2020
2 Oct 2025, 19:33
I sent my son to the store
I sent my son to the store. He then decided to ***** using and unsigned till slip he got previously from buying similar item. He was then brutality beaten and poured with water of which I don't mind. What I'm against is they also took the cash I had given him to buy me stock for my business at Shorprite
0
Replies (0)LD
Lindiwe D
1 reviews | Active since Jan 2020
17 May 2025, 17:39
OBC MEAT & CHICKEN MUSINA: THE R4 PLASTIC BAG ******* – A DISGRACE TO SOUTH AFRICAN CONSUMERS!
Let me state this clearly and without compromise: your R4 plastic bag charge is not just *********—it is a blatant violation of fair business practices that demands immediate rectification. The numbers speak for themselves, and they expose your operation as nothing short of consumer exploitation. According to verified industry data from the SA Plastics Federation (2023), the actual cost of a standard plastic carry bag ranges between 15-20 cents per unit. Yet, OBC Meat & Chicken Musina charges customers R4.00—a markup of 2,000% to 2,500%. This is not a reasonable fee; it is price gouging, plain and simple. If this were truly about environmental responsibility, you would offer paper alternatives, incentivize reusable bags, or at the very least, charge only what is necessary to recover costs. Instead, you disguise 'corporate greed' as policy, forcing customers to pay eight to twenty-six times more than what major retailers like Checkers, Pick n Pay, and Spar charge for the same—or better—bags. What makes this even more egregious is that your pricing structure likely violates Section 48 of the Consumer Protection Act, which explicitly prohibits unfair and unreasonable pricing. By inflating the cost of a basic necessity at checkout, you are engaging in the same exploitative tactics that regulators have cracked down on in other industries. And let’s not pretend this is anything but profit-driven: at an estimated 500 bags sold per day, your daily revenue from this **** alone is R2,000, while your actual expense is a mere R100. That’s R1,900 in pure, unjustified profit every single day ,adding up to nearly R700,000 a year ****** from your customers’ pockets. This is not a debate. These are cold, hard facts. You are running a predatory pricing scheme, and it ends now. We demand an immediate reduction of bag fees to no more than R1 at least, a full public accounting of where these profits have gone, and a formal apology for this deliberate consumer abuse. Fail to act, and the consequences will be severe: a National Consumer Commission complaint, a SARS investigation into potential price-fixing violations, and a class-action lawsuit for unjust enrichment. The evidence is irrefutable. The choice is yours. Correct this theft, or face the legal and financial repercussions.
Helpful (0)
|Replies (0)LD
Lindiwe D
1 reviews | Active since Jan 2020
17 May 2025, 17:39
OBC MEAT & CHICKEN MUSINA: THE R4 PLASTIC BAG ******* – A DISGRACE TO SOUTH AFRICAN CONSUMERS!
Let me state this clearly and without compromise: your R4 plastic bag charge is not just *********—it is a blatant violation of fair business practices that demands immediate rectification. The numbers speak for themselves, and they expose your operation as nothing short of consumer exploitation. According to verified industry data from the SA Plastics Federation (2023), the actual cost of a standard plastic carry bag ranges between 15-20 cents per unit. Yet, OBC Meat & Chicken Musina charges customers R4.00—a markup of 2,000% to 2,500%. This is not a reasonable fee; it is price gouging, plain and simple. If this were truly about environmental responsibility, you would offer paper alternatives, incentivize reusable bags, or at the very least, charge only what is necessary to recover costs. Instead, you disguise 'corporate greed' as policy, forcing customers to pay eight to twenty-six times more than what major retailers like Checkers, Pick n Pay, and Spar charge for the same—or better—bags. What makes this even more egregious is that your pricing structure likely violates Section 48 of the Consumer Protection Act, which explicitly prohibits unfair and unreasonable pricing. By inflating the cost of a basic necessity at checkout, you are engaging in the same exploitative tactics that regulators have cracked down on in other industries. And let’s not pretend this is anything but profit-driven: at an estimated 500 bags sold per day, your daily revenue from this **** alone is R2,000, while your actual expense is a mere R100. That’s R1,900 in pure, unjustified profit every single day ,adding up to nearly R700,000 a year ****** from your customers’ pockets. This is not a debate. These are cold, hard facts. You are running a predatory pricing scheme, and it ends now. We demand an immediate reduction of bag fees to no more than R1 at least, a full public accounting of where these profits have gone, and a formal apology for this deliberate consumer abuse. Fail to act, and the consequences will be severe: a National Consumer Commission complaint, a SARS investigation into potential price-fixing violations, and a class-action lawsuit for unjust enrichment. The evidence is irrefutable. The choice is yours. Correct this theft, or face the legal and financial repercussions.
0
Replies (0)jH
jameson H
1 reviews | Active since Jan 2020
12 Mar 2025, 10:16
Expired goods
The OBC in Hammanskraal is the worst,they don't check expeary date,When I returned the expires maize that I bought,they didn't care to apologize mine you I used money to come back,The only dedicated personal are cashiers and mostly security as they are visible and willing to help as for the manager you will never see who manager or attend to customer complains bur it made sense when the store is empty compared ro the supermarket near by being Spa and checkers.
Helpful (0)
|Replies (0)jH
jameson H
1 reviews | Active since Jan 2020
12 Mar 2025, 10:16
Expired goods
The OBC in Hammanskraal is the worst,they don't check expeary date,When I returned the expires maize that I bought,they didn't care to apologize mine you I used money to come back,The only dedicated personal are cashiers and mostly security as they are visible and willing to help as for the manager you will never see who manager or attend to customer complains bur it made sense when the store is empty compared ro the supermarket near by being Spa and checkers.
0
Replies (0)HM
lM
lebogang M
1 reviews | Active since Jan 2020
19 Dec 2024, 16:43
Rotten Meat Purchased from OBC Butchery Chris Hani Crossing
On the 19/12/2024 I purchased a pack of chicken feet for my mother-in-law in preparation for the festive season. Upon reaching the payment counter, I noticed black spots on the chicken mala and brought this to the cashier's attention. I inquired if the meat was still fresh, and she assured me that it was not rotten, stating that spoiled meat would have a noticeable odor. Trusting her judgment, I proceeded with the purchase. When I got home, I decided to clean the meat thoroughly, as I still had concerns about its quality. To my dismay, I discovered that the meat was indeed rotten, with the blackened parts concealed by double-wrapping to mask any odor. Despite my efforts to clean it with vinegar, it became clear that the meat was unfit for consumption. I had no choice but to discard it immediately. This incident has left me deeply disappointed, particularly because of the potential health risks associated with consuming spoiled meat. Cases of food poisoning, especially involving children, are a serious concern, and I shudder to think of the consequences had I served this to my family. I kindly request that you address this matter urgently and take the necessary steps to ensure that all products sold meet acceptable health and safety standards. Additionally, I would appreciate a refund for this purchase and a response detailing how you intend to prevent such incidents in the future.
Helpful (0)
|Replies (0)lM
lebogang M
1 reviews | Active since Jan 2020
19 Dec 2024, 16:43
Rotten Meat Purchased from OBC Butchery Chris Hani Crossing
On the 19/12/2024 I purchased a pack of chicken feet for my mother-in-law in preparation for the festive season. Upon reaching the payment counter, I noticed black spots on the chicken mala and brought this to the cashier's attention. I inquired if the meat was still fresh, and she assured me that it was not rotten, stating that spoiled meat would have a noticeable odor. Trusting her judgment, I proceeded with the purchase. When I got home, I decided to clean the meat thoroughly, as I still had concerns about its quality. To my dismay, I discovered that the meat was indeed rotten, with the blackened parts concealed by double-wrapping to mask any odor. Despite my efforts to clean it with vinegar, it became clear that the meat was unfit for consumption. I had no choice but to discard it immediately. This incident has left me deeply disappointed, particularly because of the potential health risks associated with consuming spoiled meat. Cases of food poisoning, especially involving children, are a serious concern, and I shudder to think of the consequences had I served this to my family. I kindly request that you address this matter urgently and take the necessary steps to ensure that all products sold meet acceptable health and safety standards. Additionally, I would appreciate a refund for this purchase and a response detailing how you intend to prevent such incidents in the future.
0
Replies (0)AN
DK
Dorcas K
1 reviews | Active since Jan 2020
12 Sept 2024, 06:21
TOTALLY DISAPPOINTED
I have received a very bad service at OBC Centurion Mall which is not the first time that happens....I went there to buy food for my lunch as a customer I have every right to choose what I want and what I don't want.So it has gotten to a point were by I tell a lady by the name of LETHABO that this and that I don't want and the answer was "The RULES of this store I'm not allowed to open other food if others are not finished" I'm working at a retail and a customer has every right to choose what they want...I'm so very disappointed OBC must give their stuff a better training
Helpful (0)
|Replies (0)DK
Dorcas K
1 reviews | Active since Jan 2020
12 Sept 2024, 06:21
TOTALLY DISAPPOINTED
I have received a very bad service at OBC Centurion Mall which is not the first time that happens....I went there to buy food for my lunch as a customer I have every right to choose what I want and what I don't want.So it has gotten to a point were by I tell a lady by the name of LETHABO that this and that I don't want and the answer was "The RULES of this store I'm not allowed to open other food if others are not finished" I'm working at a retail and a customer has every right to choose what they want...I'm so very disappointed OBC must give their stuff a better training
0
Replies (0)