Bad service, racist and scam

I had a bad experience with this agent, I wouldn’t even recommend it to anyone especially an african person (black person). Firstly they are very racist, both the agent and the owner of the house which is the commune I used to live in 2022. The treatment in the house was not equal and fair to the African people compared to their favourite white kids, the safety of the house is very poor and there is no support or concern whatsoever to the tenants of the house after multiple burglaries that took place. What they care about is their rent instalment that is due every month.

It came to a situation where the owner of the house and OC rental terminated our contracts and kinda kicked us out of the house because they prefer white kids to stay in with their friends who are also white. So basically the house should have white people who know each other and not us black kids who are “strangers”. Another reason of us being kicked out is because they think since the black kids moved in the commune in a greater number than previous years, we have brought all the incidents that has been happening including burglaries. How can we set up a burglary when we are the one that experienced it the most as we were the ones present in the house and they even stole one of our laptops? By the way, we never got the laptop back as there is no insurance taken out by the owner of the house to secure against such incidents.

Secondly, the house was very old and hardly maintained. We would send an email to let them know of anything that was broken and they never came to fix it and guess what? By the time you decide to move out, each and every single thing in the house will be used against the tenants to fix it or it get deducted from the deposit as if the house was perfectly fine when moving in.

Lastly, their lease agreement is unrealistic and constructed in a way that the agent is untouchable and the tenant is always wrong! Crazy penalties, crazy deposits and admin fee for a student accommodation. The deposit is not equal to first month’s rent. I had a unit of R3700 and paid a deposit of R5500 plus thousands for admin fee. The worst thing that took a trophy on their lease agreement is that the annual lease expires on the 15th of December which is half of the month right? but guess what? the tenants have to pay full month rent for that last month before moving out.So this mean by the 15th of Dec, tenants who let their lease expire should be out of the commune with their belongings. Should a tenant decide to terminate the lease before expiry date, there are crazy penalties on the lease to a point where the tenant end up paying the remaining months although it was terminated.

For tenants that are students and maybe part time working, there is a lot of stress already from the mentioned occupations and yet OC rental is competing and adding a lot of stress as cherry on top. If you want to end up fighting them with lawyers for silly things because they do not give a damn, get into a lease agreement with them and good luck!

By the way when you approach them to look for a place for the first time, they will be very friendly and welcoming until you sign the lease, their true colours will be revealed!