Want a refund from

I placed an order 9 April for an Xbox, I was advised that it will be delivered after lockdown "Fair enough", but now you cannot get hold of them, even if they state in their email: All orders placed that is not an essential item will be delivered once the lockdown is lifted. However, you may request a refund anytime before an order is delivered!!!! I WOULD LIKE A REFUND FOR MY ORDER [Order #12970]. I trusted them because I found them on PRICECHECK whom I use quite often. The account is with ABSA maybe they can help Bank: ABSA Account Name: Oddishop Store Account Number: 4098255954 Branch Code: 632005 Account Type: Cheque Reference number: Your Order ID