OD
Office Domain Stationers
Unclaimed Business
OD
Office Domain Stationers
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Carly S
1 reviews | Active since Jan 2020
29 Sept 2024, 07:42
Shocking service. Do product received and no refund!
I am very disappointed with the service from Office Domain. I would give them 0 stars! I ordered two ink cartridges from them and paid via eft (as per their payment procedure). I waited a few weeks and had no email confirmation or delivery of my purchase. I then emailed them with proof of payment again, to two different email address, and received no reply. I then called them. The lady said to me that they were out of stock of the cartridges and that my order would go out that same day. (How convenient that the day I phone is the day they all of a sudden can send my order). I told them that I had waited so long for my order that I had to purchase the cartridges elsewhere. I requested a refund. The lady said that I should email my banking details to the given email address. I did this. I have had no response to my email nor have I received a refund or the cartridges. I emailed them again but once again, no response. The worst customer service and service delivery! I will never shop with them again.
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Carly S
1 reviews | Active since Jan 2020
29 Sept 2024, 07:42
Shocking service. Do product received and no refund!
I am very disappointed with the service from Office Domain. I would give them 0 stars! I ordered two ink cartridges from them and paid via eft (as per their payment procedure). I waited a few weeks and had no email confirmation or delivery of my purchase. I then emailed them with proof of payment again, to two different email address, and received no reply. I then called them. The lady said to me that they were out of stock of the cartridges and that my order would go out that same day. (How convenient that the day I phone is the day they all of a sudden can send my order). I told them that I had waited so long for my order that I had to purchase the cartridges elsewhere. I requested a refund. The lady said that I should email my banking details to the given email address. I did this. I have had no response to my email nor have I received a refund or the cartridges. I emailed them again but once again, no response. The worst customer service and service delivery! I will never shop with them again.
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Fred J
1 reviews | Active since Jan 2020
17 May 2024, 09:43
Poor Customer service
I ordered printer cartridges from this company on 10 May. by 16 May, my order was still on hold, even though I made a direct interbank payment. I was promised delivery on 15 May, which never materialised. I demanded a refund, which was processed on the 17th of May. No explanation was given why the order was not fulfilled.
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Fred J
1 reviews | Active since Jan 2020
17 May 2024, 09:43
Poor Customer service
I ordered printer cartridges from this company on 10 May. by 16 May, my order was still on hold, even though I made a direct interbank payment. I was promised delivery on 15 May, which never materialised. I demanded a refund, which was processed on the 17th of May. No explanation was given why the order was not fulfilled.
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