THE WORST SERVICE I CAN RECALL.

<p>During April 2016 we contracted with Office Talk ********** to move our PABX and install it in new premises. At no time did we receive any recommendations relating to the installation and as far as we were aware it  necessitated the moving of the PABX and the transferring of Telkom lines. It now transpires that we have been sold a porting contract which means that they subsribe to a Telkom Line and it is ported to our premises via an ADSL line. This in itself is not unsatisfactory however the manner in which it has been handled is entirely unsatisfactory.</p> <p>At the time of the transfer we were asked to sign a contract which we did and this required a signed debit order which was correctly completed. It has since transpired that Office Talk issued the wrong debit order which was rejected by the bank because the banking details were not for this company. Despite this having being verified and established they refuse to reverse charges they have levied for the debit order being rejected.</p> <p>We have also found that they have failed to cancel Telkom lines which they undertook to do and despite having written on three occasions to the Managing Diurector Mr Greg Rood, we have not had the courtesy of a reply.</p> <p> </p> <p>I cannot believe that any organisation can be so arogant as to ignore a simple request for information and refuse to reverse charges that they have wrongly debited.</p>