UNETHICAL AND UNBOTHERED

I am absolutely shocked by the poor attitude and unethical behavior of the MD and owner of Office Talk. I have been quoted rates on VOiP services and signed up with them based on the good rates they offered.<br> <br> After months of poor service delivery and problems on our lines, it came to me attention that I was charged for 8 VOiP channels but only had 4 available channels. I assumed this was an honest mistake and they reversed the amounts that was overcharged.<br> <br> I then decided to recalculate the call rates to compared it to the rates which they quoted me on before I signed up with them. I was shocked to find that they charged me more than double what they were supposed to!<br> <br> When I took this up with the MD, Gregory Rood, he firstly took weeks to get back to me with any response and then finally was extremely rude and informed me that he will not amend the rates and basically said he does not care and I can take my business elsewhere.<br> <br> I am absolutely shocked at how unethical Office Talk is and, when confronted, the owner becomes rude and defensive. He has the worst attitude and shocking ethics. This is an experience I never want to go through again.