From "Stay away..." to excellent service!

Update on my previous one-star review... I was contacted by the manager David, who was very friendly and helpful. He immediately followed up on my order and the issue was solved. After nearly a month of struggle to get any response from Allison, I received my order and was refunded for the item not available. Thanks for calling back Allison, apology accepted, the lesson learned here is it's all about communication!