OS
Oh So Clean
Unclaimed Business
OS
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJL
Jeanne L
1 reviews | Active since Jan 2020
1 Feb 2024, 08:39
Unhappy client
Not great service. I booked a half day clean and saw on the website, half day is from 9am - 1pm. I got a call at 8 to say they were at the gate and I still had to get from Somerset West to Stellenbosch in the traffic. The cleaner, Suzie was very sweet and did everything we asked her to do and more. When she arrived, she told us she would do everything she could until she is picked up at 1:30. At 12:15, she picked up her bag and started walking out. I confronted her on this and she said, she was told to wait at the gate as Neil was on his way to fetch her early because he had to pick up his child from school. I paid for a half day clean and ended up doing the last hour myself. Totally unacceptable! I do not recommend Oh so Clean!!
Helpful (0)
|Replies (0)JL
Jeanne L
1 reviews | Active since Jan 2020
1 Feb 2024, 08:39
Unhappy client
Not great service. I booked a half day clean and saw on the website, half day is from 9am - 1pm. I got a call at 8 to say they were at the gate and I still had to get from Somerset West to Stellenbosch in the traffic. The cleaner, Suzie was very sweet and did everything we asked her to do and more. When she arrived, she told us she would do everything she could until she is picked up at 1:30. At 12:15, she picked up her bag and started walking out. I confronted her on this and she said, she was told to wait at the gate as Neil was on his way to fetch her early because he had to pick up his child from school. I paid for a half day clean and ended up doing the last hour myself. Totally unacceptable! I do not recommend Oh so Clean!!
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Replies (0)