Never buy Edblo beds!

I’m absolutely disgusted with the level of service or lack there of i should say! Now im told i should speak to the store! I’ve been thrown between Edblo, Bravo, and OK Furniture in Eersteriver and yet, no one is taking accountability for my issue. I’ve spoken to managers, reps, and so many people involved and I'm still left with no resolution. OK manager tells me they did their part and i I should speak to Edblo! And now Edblo tells me to speak to the store! Is this not enough to infuriate one! Do non of you know how to do a warranty claim! I feel you all need to go for some kind of training as I do not think it is rocket science to do a simple claim! And when I call then the people I speak to tells me they thought the matter was sorted! How the heck can the matter be sorted if I am constantly contacting OK, Edblo and Bravo! How do people ASSUME the matter was sorted!

Both my husband and i are suffering daily from backaches due to the broken bed we must sleep on for almost 5 months now and I've brought it to your attention but yet you are taking your own time to sort out this claim! Is anyone actually doing their job? This isn’t just inconvenient it’s affecting my health and my work. We have lost time from work due to this ongoing mess as we are both suffering with severe back pain an migraines. The absolute lack of urgency, responsibility, and respect is unacceptable.

To make matters worse, there has been no mention or acknowledgement of my request for a mattress protector and pillows to help ease the physical discomfort and stress this situation has caused. I expect some gesture of goodwill at the very least for all this back an forth.

The replacement bed better be of much better quality cause I've lost all trust in this brand!