Old Town Italy...very dissapointing service

I took my 78 year old Mom out for an early dinner, she is obviously a pensioner and insisted on paying. We decided to share a Pizza and have a Gin and Tonic each. We do not go out often, so we were excited to enjoy a nice evening. When the Pizza arrived, we were not given any plates. We had to ask for a plate each. When the bill arrived, it came to about R380 for one pizza and two Gin and tonics. Wow!!!!! After inspecting the bill, I realized that we had each been given double shots of gin, I asked the waitress why we were given doubles and she said that is how they serve it. Really??! Never had that happen before. Some of us save our hard earned money for special occasions, just because we dont order alot, doesnt mean we must be treated differently or not get a plate. Very dissapointing!