****TY Service at Olive & Oil!

We were celebrating my Aunty's 70th birthday. The service was extremely slow as they only allocated one waiter to serve all 30 of us (His name-Mlu, who had a good attitude but just could not cope). On enquiring with Sbo Khwela who is suppose to be the manager why one waiter was allocated to us, he was very rude, more interested in arguing than listening and resolving the matter. I am just wondering if he, as a MANAGER, treats all clients like that! No care in the world about the issue presented to him, only concerned about telling us we keep getting up for speeches and my question is in such a confined space only 2 or 3 people are up at the same time, why is that even an issue at a birthday celebration except that he was running away from the fact that he did not want to allocate us another waiter n that's that. Mlu worked tirelessly on his own until the end and the manager did not care to resolve the matter. Why accept big groups if you can't cope!?

Why even have a rude manager who can't resolve issues, who doesn't care about the reputation of the brand. No courtesy whatsoever!?!

Mlu advised us he was suppose to be working with another lady but she cant make it to our tables because she is too busy with other tables. Mlu took the whole 28 orders on his own and we