No respond motor Industry Ombudsman SA

Absolutely disappointed with the service from the Ombudsman’s office. My case has been ongoing since October last year and I am still waiting for proper feedback or resolution. Every time I follow up, there are delays and no clear answers. It is unacceptable for a case to take this long without communication or progress. Very frustrating experience and poor service delivery.

Don't know if I ever get my money back because never know if I'll get an answer from them!!!!