OC
One Call Insurance Brokers
Claimed Business
OC
One Call Insurance Brokers
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About One Call Insurance Brokers
One Call Insurance Brokers has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked One Call Insurance Brokers across 72 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMP
Maruapula P
1 reviews | Active since Jan 2020
17 Feb 2026, 05:32
Unauthorized debit order by imas Insurance Brokers
Imas Insurance Brokers deducted 2 installments of about +R5000.00 *****ulently from my account for a vehicle that is not even in my position and after contacting them to refund my money I was told to wait for more than 20 days for the matter to be resolved ,this Insurance Broker is so unprofessional and will never even think about using it bcs after this ********ity they still want me to wait more than 20 days to get my money back 😢
Helpful (0)
|Replies (0)MP
Maruapula P
1 reviews | Active since Jan 2020
17 Feb 2026, 05:32
Unauthorized debit order by imas Insurance Brokers
Imas Insurance Brokers deducted 2 installments of about +R5000.00 *****ulently from my account for a vehicle that is not even in my position and after contacting them to refund my money I was told to wait for more than 20 days for the matter to be resolved ,this Insurance Broker is so unprofessional and will never even think about using it bcs after this ********ity they still want me to wait more than 20 days to get my money back 😢
0
Replies (0)M
PP
Philip P
1 reviews | Active since Jan 2020
11 Jun 2025, 07:09
Unacceptable service
Been using them for approximately 20 years , and I warned that I was going to move to another broker several times , and I should have long ago . When I have a claim once in a blue moon there is not follow up , a week after my vehicle was handed in at the PANELBEATER , there is still no authorization by the insurer , so I have to follow up and double check everything. Previously they advised me to change from SANTAM who I’ve been with for ever a who I was happy with to HOLLARD where I had big headaches . They also neglect to do the 20 000 000 public liability cover for my company when they moved me back to SANTAM , which could have been disastrous if something happened in the approximate 18 months when I did not have cover . They’ve had more than enough chances and I’m fed up with them
Helpful (0)
|Replies (0)PP
Philip P
1 reviews | Active since Jan 2020
11 Jun 2025, 07:09
Unacceptable service
Been using them for approximately 20 years , and I warned that I was going to move to another broker several times , and I should have long ago . When I have a claim once in a blue moon there is not follow up , a week after my vehicle was handed in at the PANELBEATER , there is still no authorization by the insurer , so I have to follow up and double check everything. Previously they advised me to change from SANTAM who I’ve been with for ever a who I was happy with to HOLLARD where I had big headaches . They also neglect to do the 20 000 000 public liability cover for my company when they moved me back to SANTAM , which could have been disastrous if something happened in the approximate 18 months when I did not have cover . They’ve had more than enough chances and I’m fed up with them
0
Replies (0)LK
Lucas K
1 reviews | Active since Jan 2020
5 Mar 2025, 11:51
Entrance on, GIB House, 35 Fricker Road, Harries Rd, Illovo, 2196
I had a very unpleasant experience with GIB Insurance Brokers, starting from when I submitted a claim in mid-December 2024. Despite the long wait, I am still awaiting feedback on my payout. The first issue arose with my tax directive. It was not submitted until I followed up, and even then, it was submitted incorrectly. This caused further delays, and I found myself constantly having to chase down updates. To date, I’ve sent numerous emails requesting feedback, but all I’ve received is vague information or promises to get back to me—nothing in writing. The most frustrating part of this whole experience has been the lack of communication. I only get responses when I call in, and at each point, I’m told that the issue is still being worked on and that I should wait. The repeated "kicking the can down the road" approach is incredibly unprofessional and disrespectful of my time. In short, my experience with GIB Insurance Brokers has been far from satisfactory, and I cannot recommend their services to anyone. Their poor communication, failure to handle claims properly, and lack of accountability leave much to be desired.
Helpful (0)
|Replies (0)LK
Lucas K
1 reviews | Active since Jan 2020
5 Mar 2025, 11:51
Entrance on, GIB House, 35 Fricker Road, Harries Rd, Illovo, 2196
I had a very unpleasant experience with GIB Insurance Brokers, starting from when I submitted a claim in mid-December 2024. Despite the long wait, I am still awaiting feedback on my payout. The first issue arose with my tax directive. It was not submitted until I followed up, and even then, it was submitted incorrectly. This caused further delays, and I found myself constantly having to chase down updates. To date, I’ve sent numerous emails requesting feedback, but all I’ve received is vague information or promises to get back to me—nothing in writing. The most frustrating part of this whole experience has been the lack of communication. I only get responses when I call in, and at each point, I’m told that the issue is still being worked on and that I should wait. The repeated "kicking the can down the road" approach is incredibly unprofessional and disrespectful of my time. In short, my experience with GIB Insurance Brokers has been far from satisfactory, and I cannot recommend their services to anyone. Their poor communication, failure to handle claims properly, and lack of accountability leave much to be desired.
0
Replies (0)LR
Lilly R
1 reviews | Active since Jan 2020
13 Dec 2024, 17:46
I highly recommend
I highly recommend ****Inspect.c-o_m for **** recovery services. I was ****med by a *****ulent crypto broker, and ****Inspect’s team acted quickly to help me recover my funds. They kept me informed throughout the entire process, and their professionalism was outstanding. Thanks to them, I was able to recover a significant portion of my money.
Helpful (0)
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Lilly R
1 reviews | Active since Jan 2020
13 Dec 2024, 17:46
I highly recommend
I highly recommend ****Inspect.c-o_m for **** recovery services. I was ****med by a *****ulent crypto broker, and ****Inspect’s team acted quickly to help me recover my funds. They kept me informed throughout the entire process, and their professionalism was outstanding. Thanks to them, I was able to recover a significant portion of my money.
0
Replies (0)LdW
Lu-Ji de Wet
1 reviews | Active since Jan 2020
11 Nov 2024, 05:00
PATHETIC
Absolutely pathetic. No customer service. I need to follow up ALLLL THE TIME. It takes about 5 months to pay out claims. Ridiculous
Helpful (0)
|Replies (0)LdW
Lu-Ji de Wet
1 reviews | Active since Jan 2020
11 Nov 2024, 05:00
PATHETIC
Absolutely pathetic. No customer service. I need to follow up ALLLL THE TIME. It takes about 5 months to pay out claims. Ridiculous
0
Replies (0)MR
Marius R
1 reviews | Active since Jan 2020
1 Oct 2024, 18:25
NEVER PAYS OUT
One Insurance takes your money and when your car breaks down they will not tow your car because you have to ask for it when joining. Have you ever hear of a car insurance company that will not tow your car 5km down the road to your mechanic. My son's friends all came to his rescue and towed the car. That is why we must have friends in life. One Car Insurance what a ****. We had four small claims over the last three years and all were denied . Even my insurance broker agreed that they are the worst. He said they always have an excuse why not to pay. Never had this in my life.
Helpful (0)
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Marius R
1 reviews | Active since Jan 2020
1 Oct 2024, 18:25
NEVER PAYS OUT
One Insurance takes your money and when your car breaks down they will not tow your car because you have to ask for it when joining. Have you ever hear of a car insurance company that will not tow your car 5km down the road to your mechanic. My son's friends all came to his rescue and towed the car. That is why we must have friends in life. One Car Insurance what a ****. We had four small claims over the last three years and all were denied . Even my insurance broker agreed that they are the worst. He said they always have an excuse why not to pay. Never had this in my life.
0
Replies (0)