1 reviews | Active since Member
Pathetic ******* company that *****s money!! I purchased a Ecovacs Deebot T30c pro omni which constantly leaks at the base station no matter how many times debris is cleaned off the trays or pipe or seals. It just causes water stains and it is a shock hazard as it is right next to the electric socket. I sent the product back to Onedayonly requesting a refund as i paid a R10068 which is a HUGE SUM for a faulty product, only for them to take several weeks and after I escalated the matter, they told me they sent the unit for assessment at the supplier ECOVACS and there is "ABSOLUTELY NOTHING WRONG WITH THE UNIT" so they will be sending it back to me and my refund is denied. Bear in mind I bought this robot mop vacuum less than 2 months ago. PATHETIC SERVICE AND THEY SPEW UTTER LIES. THEY WILL NEVER REFUND YOU ESPECIALLY WHEN ITS HIGH END PRODUCTS AS THEY DO NOT WANT TO LOSE THE SALE. THEY WILL COME WITH ALL SORTS OF EXCUSES. STAY AWAY FROM ONEDAYONLY!!!!