Based on recent customer reviews, onedealaday.co.za faces severe criticism across nearly every aspect of its customer experience. Customers consistently report a complete lack of communication, with WhatsApp messages and emails going unanswered. Delivery delays and non-delivery of orders are frequently cited, alongside receiving incorrect or faulty products. The refund and returns process is described as non-functional, leaving customers feeling ignored and out of pocket. Multiple reviewers warn others to avoid the business entirely.
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Based on recent customer reviews, onedealaday.co.za faces severe criticism across nearly every aspect of its customer experience. Customers consistently report a complete lack of communication, with WhatsApp messages and emails going unanswered. Delivery delays and non-delivery of orders are frequently cited, alongside receiving incorrect or faulty products. The refund and returns process is described as non-functional, leaving customers feeling ignored and out of pocket. Multiple reviewers warn others to avoid the business entirely.
onedealaday.co.za has a TrustIndex of 0 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. Hellopeter has tracked onedealaday.co.za across 153 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have ordered on the 27 of February, still no order, no answer, no response from them. They are a ripoff. You pay for goods #933431. This is not acceptable. If I could rate them, I would give them zero stars
1 reviews | Active since Jan 2020
These guys are running a **** service. I ordered goods worth over R4,000 two weeks ago. No update, no message. They don't respond to WhatsApp messages or emails. I am not going to activate my consumer lawyers; plus, I will start running ads on Facebook about their ****s. My order numbers are: #931497 and #931486
1 reviews | Active since Jan 2020
These guys are running a **** service. I ordered goods worth over R4,000 two weeks ago. No update, no message. They don't respond to WhatsApp messages or emails. I am not going to activate my consumer lawyers; plus, I will start running ads on Facebook about their ****s. My order numbers are: #931497 and #931486
1 reviews | Active since Jan 2020
Received the incorrect product. No responses to WhatsApps. Was willing to accept an exchange but now I just want my money back so that I can deal with a reputable supplier for the same product. I have been sitting with the incorrect product for over a month now and have tried to get it returned over 5times now. Terrible customer service! Stay away! Their deals are not worth losing your money on.
1 reviews | Active since Jan 2020
Received the incorrect product. No responses to WhatsApps. Was willing to accept an exchange but now I just want my money back so that I can deal with a reputable supplier for the same product. I have been sitting with the incorrect product for over a month now and have tried to get it returned over 5times now. Terrible customer service! Stay away! Their deals are not worth losing your money on.
1 reviews | Active since Jan 2020
My experience with this company has been dreadful. No goods delivered, no response to Whatsapps or emails. I’M OUT OF POCKET. They don’t duck or dive; they just don’t respond. MY ADVICE - STAY AWAY! Don’t give them money for nothing
1 reviews | Active since Jan 2020
My experience with this company has been dreadful. No goods delivered, no response to Whatsapps or emails. I’M OUT OF POCKET. They don’t duck or dive; they just don’t respond. MY ADVICE - STAY AWAY! Don’t give them money for nothing
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