1 reviews | Active since Member
We admitted my father to the frail care. We noticed that my father was deteriorating for 6 days he was there. We discharged him when we realised that he is deteriorating.
We experienced that some of the day staff nurses was laughing at him when he requested assistance. The staff also told him that he should do his toilet matters in his nappy as that is what it is for. My dad was still able to go to the toilet he only needed assistance walking there, and his room was just opposite the bathroom.
Some of the other tenants were complaini g about my dad shouting at night and keeping everyone awake. It seemed that he was requesting help and assistance but he was just ignored.
We had an interview with the old age home, and everything seemed to be fine and working like a well oiled machine. But we experienced and realised that the communication was lacking between the staff in different units.
I think that more care should be given by the nursing staff. It was obvious that nirsing was not their passion but it was a means to an end and having an income.