OR
Onsite Repairs
Unclaimed Business
OR
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNJ
Noel J
1 reviews | Active since Jan 2020
8 Apr 2025, 11:46
Onsite Repairs Guarantees nothing
Came to fix two of our office chairs. One broke again after about a week. Have sent countless emails as they have a 6 months guarantee. They explicitly guarantee items will last 6-60 months. Have not heard back from them at all. Our chair fix will probably not even take that long. Please avoid as far as possible, I know I am going to never be making use of them again or recommend to any family or friends.
Helpful (0)
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Noel J
1 reviews | Active since Jan 2020
8 Apr 2025, 11:46
Onsite Repairs Guarantees nothing
Came to fix two of our office chairs. One broke again after about a week. Have sent countless emails as they have a 6 months guarantee. They explicitly guarantee items will last 6-60 months. Have not heard back from them at all. Our chair fix will probably not even take that long. Please avoid as far as possible, I know I am going to never be making use of them again or recommend to any family or friends.
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Replies (0)KM
Katlego M
1 reviews | Active since Jan 2020
3 Apr 2025, 10:52
Excellent service
I want to express my gratitude to Onsite Repairs for their outstanding service in repairing my furniture. Exceptional skill and professionalism. I couldn't be happier with the results. Attention to detail, and timely completion truly impressed me. Well done to Themba and the team.
Helpful (0)
|Replies (0)KM
Katlego M
1 reviews | Active since Jan 2020
3 Apr 2025, 10:52
Excellent service
I want to express my gratitude to Onsite Repairs for their outstanding service in repairing my furniture. Exceptional skill and professionalism. I couldn't be happier with the results. Attention to detail, and timely completion truly impressed me. Well done to Themba and the team.
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Replies (0)LL
Leanne L
1 reviews | Active since Jan 2020
17 Mar 2025, 08:06
Onsite repairs - absolute ****
An absolute ****!!!!!!! Themba promises the world …. You pay a deposit and trust that this company will honor the services agreed upon and paid for . Empty promises of refunds are made …. However you cannot get hold of themba or anyone else for that matter
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Leanne L
1 reviews | Active since Jan 2020
17 Mar 2025, 08:06
Onsite repairs - absolute ****
An absolute ****!!!!!!! Themba promises the world …. You pay a deposit and trust that this company will honor the services agreed upon and paid for . Empty promises of refunds are made …. However you cannot get hold of themba or anyone else for that matter
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Replies (0)BC
MM
Mary M
1 reviews | Active since Jan 2020
17 Sept 2024, 06:22
Very bad service
We paid them to fix and clean chair their job was not accepted, when i contacted the guy was doing empty promises he end up ignored my calls. I'm not happy at all. I dont want to see them anymore. Please becareful of this guys they are ****s.
Helpful (0)
|Replies (0)MM
Mary M
1 reviews | Active since Jan 2020
17 Sept 2024, 06:22
Very bad service
We paid them to fix and clean chair their job was not accepted, when i contacted the guy was doing empty promises he end up ignored my calls. I'm not happy at all. I dont want to see them anymore. Please becareful of this guys they are ****s.
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Replies (0)MN
Mariette N
1 reviews | Active since Jan 2020
23 Jul 2024, 08:16
Great work but don't trust the estimated delivery date
Our home office chairs (2) were collected as scheduled after the deposit payment was made. Communication started to dwindle. Promises of delivery were made and broken several times. Communication broke down completely with calls left unanswered, emails not responded to, website shut down. We started checking HP and Google Reviews and started stressing, thinking we were ****med out of our deposit and 2 office chairs. This went on for a week after initial delivery was scheduled and missed. At this point several delivery dates and times had been discussed and missed each time. Eventually we got our chairs back a week later than originally scheduled. But the chairs look brand new. The pu leather looks sturdy and of good, durable quality. The sponges used to stuff the chairs are also nice and thick. The chairs are much better now than when they were purchased! I'm very happy with the work done. I think there is just a problem of overpromising and underdelivering (in terms of timelines), which can cause a lot of issues. I recommend the work of this company, but they have to work on their timelines - rather give yourself an additional week or two, to ensure that you can meet the deadlines - than end up not being able to meet them. Your customers will be much happier this way.
Helpful (0)
|Replies (0)MN
Mariette N
1 reviews | Active since Jan 2020
23 Jul 2024, 08:16
Great work but don't trust the estimated delivery date
Our home office chairs (2) were collected as scheduled after the deposit payment was made. Communication started to dwindle. Promises of delivery were made and broken several times. Communication broke down completely with calls left unanswered, emails not responded to, website shut down. We started checking HP and Google Reviews and started stressing, thinking we were ****med out of our deposit and 2 office chairs. This went on for a week after initial delivery was scheduled and missed. At this point several delivery dates and times had been discussed and missed each time. Eventually we got our chairs back a week later than originally scheduled. But the chairs look brand new. The pu leather looks sturdy and of good, durable quality. The sponges used to stuff the chairs are also nice and thick. The chairs are much better now than when they were purchased! I'm very happy with the work done. I think there is just a problem of overpromising and underdelivering (in terms of timelines), which can cause a lot of issues. I recommend the work of this company, but they have to work on their timelines - rather give yourself an additional week or two, to ensure that you can meet the deadlines - than end up not being able to meet them. Your customers will be much happier this way.
0
Replies (0)LE
Lorin E
1 reviews | Active since Jan 2020
7 May 2024, 16:28
****. Zero service. Lost deposit.
I really wish I didn’t have to write this, but after over 2 months of battling to get hold of anyone and if I did, empty promises, I am more than frustrated. Zero communication and zero service. And most probably our deposit lost. DO NOT SUPPORT THIS COMPANY!
Helpful (0)
|Replies (0)LE
Lorin E
1 reviews | Active since Jan 2020
7 May 2024, 16:28
****. Zero service. Lost deposit.
I really wish I didn’t have to write this, but after over 2 months of battling to get hold of anyone and if I did, empty promises, I am more than frustrated. Zero communication and zero service. And most probably our deposit lost. DO NOT SUPPORT THIS COMPANY!
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Replies (0)CD
Chandre D'Angelo
1 reviews | Active since Jan 2020
18 Feb 2024, 07:37
Do not use Onsite Repairs
Worst experience- do not use them. Got our couches back wrapped, when we opened them the workmanship was TERRIBLE. Sent them photos. They apologised and said they will collect and re do the work. We are still waiting
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Chandre D'Angelo
1 reviews | Active since Jan 2020
18 Feb 2024, 07:37
Do not use Onsite Repairs
Worst experience- do not use them. Got our couches back wrapped, when we opened them the workmanship was TERRIBLE. Sent them photos. They apologised and said they will collect and re do the work. We are still waiting
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Replies (0)