NOT PAYING BACK MONEY OWNED TO CLIENTS!!!!!

We ordered parts from Opel spares in Retreat in December. We made the EFT payment but they told us that they could not release the parts until the money reflected on their account. Seeing as the parts were urgent, we made a cash deposit to them as well and they told us that they would refund us immediately when the EFT showed on their account.

That happened a month ago. We have been struggling since then to get the money from them. We received a "proof of payment" text message in the form of a screenshot and we were told that the money will reflect in our account the next day. That was 2 days ago and we still did not receive any money. When we contacted them this morning to tell them that we would be going to the police, the guy very rudely said that we must do what we must do as he cannot understand why we cannot wait for our money! He proceeded to put the phone down in his ear.

Please whatever you do, do not do business with these people! They are rude, ****y and they do not pay back money which is owed to their clients!!!

We will be going to the police station shortly and we will be taking matters further.