OT
Open Tickets
Unclaimed Business
OT
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Open Tickets
Open Tickets has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Open Tickets across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePZ
Portia Z
1 reviews | Active since Jan 2020
11 Mar 2026, 06:58
Refund
I need my money i am fed up now … i’ve been asking for my money since 2026/02/01 for the orlando pirates match moses mabhida they charged me double because their sight was faulty now im the one suffering. This is their response today “ Dear Portia, Please accept our sincerest apologies for the delay and the oversight regarding your refund. There was an error with the refund batch where the new transaction for R50 was incorrectly flagged as a duplicate and was not submitted. We have corrected this, and your refund has been added to the next batch for processing. Please be assured that you will receive the remaining R50. We apologise for this mistake and appreciate your continued patience.” i can’t wait anymore i need that money today if i ask to speak to their manager they ignore .I need today please!!!
Helpful (0)
|Replies (0)PZ
Portia Z
1 reviews | Active since Jan 2020
11 Mar 2026, 06:58
Refund
I need my money i am fed up now … i’ve been asking for my money since 2026/02/01 for the orlando pirates match moses mabhida they charged me double because their sight was faulty now im the one suffering. This is their response today “ Dear Portia, Please accept our sincerest apologies for the delay and the oversight regarding your refund. There was an error with the refund batch where the new transaction for R50 was incorrectly flagged as a duplicate and was not submitted. We have corrected this, and your refund has been added to the next batch for processing. Please be assured that you will receive the remaining R50. We apologise for this mistake and appreciate your continued patience.” i can’t wait anymore i need that money today if i ask to speak to their manager they ignore .I need today please!!!
0
Replies (0)NM
Nella M
1 reviews | Active since Jan 2020
7 Feb 2026, 07:50
Poor service
I have been calling and sending emails since Thursday with no email of receipt of my tickets!! Can I now pleas kindly get my R100 back immediately so I can buy tickets else where!! This is frustrating marn buying tickets on Thursday and now it’s Saturday the day of the game and I still have not received my ticket!! I need to yravel knowing I have tickets what you are doing is stupidity marn Nxa Sent from my iPhone
Helpful (0)
|Replies (0)NM
Nella M
1 reviews | Active since Jan 2020
7 Feb 2026, 07:50
Poor service
I have been calling and sending emails since Thursday with no email of receipt of my tickets!! Can I now pleas kindly get my R100 back immediately so I can buy tickets else where!! This is frustrating marn buying tickets on Thursday and now it’s Saturday the day of the game and I still have not received my ticket!! I need to yravel knowing I have tickets what you are doing is stupidity marn Nxa Sent from my iPhone
0
Replies (0)LN
Luvo N
1 reviews | Active since Jan 2020
28 Nov 2025, 12:52
Took My money and I never received tickets
The Worst business ever, I wonder why the PSL is using them, Their system does not scale well, it cannot handle large volumes and it has glitches. I bought tickets 4 of them and the system said payment successful and I did not get the tickets. I tried contacting them and nothing happened, I could not get hold of them, via email, call even on their Facebook account. You would think that such a business would have good support but nothing. terrible!!!
Helpful (0)
|Replies (0)LN
Luvo N
1 reviews | Active since Jan 2020
28 Nov 2025, 12:52
Took My money and I never received tickets
The Worst business ever, I wonder why the PSL is using them, Their system does not scale well, it cannot handle large volumes and it has glitches. I bought tickets 4 of them and the system said payment successful and I did not get the tickets. I tried contacting them and nothing happened, I could not get hold of them, via email, call even on their Facebook account. You would think that such a business would have good support but nothing. terrible!!!
0
Replies (0)SB
Siyabulela B
1 reviews | Active since Jan 2020
22 May 2025, 16:38
I bought Nedbank Cup final tickets for R600
I bought Nedbank Cup final tickets for R600. The transaction went through but never received any tickets, instead they sent an email confirming that they will refund me. That was on the even of the matchday (09/05/2025). To this day I have never received any communication from them. I tried to contact them but in vain.
Helpful (0)
|Replies (0)SB
Siyabulela B
1 reviews | Active since Jan 2020
22 May 2025, 16:38
I bought Nedbank Cup final tickets for R600
I bought Nedbank Cup final tickets for R600. The transaction went through but never received any tickets, instead they sent an email confirming that they will refund me. That was on the even of the matchday (09/05/2025). To this day I have never received any communication from them. I tried to contact them but in vain.
0
Replies (0)