1 reviews | Active since Member
Sales is awesome, fast and helpful when making the sale. Once the sale is complete you can expect nothing but ****ty service from there on. The call centre agents are rude, ****y and impatient (Clinton & Louise). I purchased 2x subscription, 1x works perfectly from the getgo and the other one does not work at all. I have called and left messages, send WhatsApp messages as well as emails, no one calls back, emails are slow and unhelpful, and WhatsApp is just as useless. I have been without wifi for a week and I am literally being ignored. I am generally understanding, calm and friendly but man these rude agents have really had me runting and raving like a lunatic....regardless, the issue had still not been resolved