Worst SERVICE PROVIDER EVER

This is the worst service provider ever with unprofessional team of sales people including their management… I ordered fibre installation on the 24th of August 2022 and they explained that they will make installation within a period of 21 days it’s been more than 2 weeks now since they said they are coming to install I had to avail myself on the agreed date and nothing happened and they do not even care to communicate. I’ve been calling their offices since I always get connected to different people who keeps saying they trying to find out what the problem is that they will call me back but THEY NEVER DO including their management. I’ve never received such poor service and disrespect from a service provider and they also refusing to cancel my order telling me it will take another 30 days to cancel…