Mixed Dining Experience at OREXI BENONI

Today was a special day for me, celebrating the end of four months in a moon boot. We chose your restaurant for the occasion, expecting a pleasant experience. While the food and our waiter were excellent (dishes arrived promptly and were full of flavor), the management’s attention was disappointingly lacking. Despite being one of only two tables occupied, we received no check-ins from the managers. One was celebrating his birthday, and the other, clearly not "colour-blind", focused solely on assisting customers who arrived after us, leaving us feeling overlooked. The food alone would bring me back for a takeaway, but the inconsistent service has left me hesitant to dine in again. For a restaurant of your caliber, I expected better engagement from management to ensure a welcoming experience. Disappointed, 25 March 2025