Shockingly Bad Service (If one can call it service)

I would give them a 0 rating, but that isn't an option. I ordered from them at the beginning of March and still nothing. When contacting them, the response is clearly a cut and paste response as it does not reply to the questions I have asked. It takes them a fair while to respond as well. I have now requested a refund, but I'm not holding out much hope. DO NOT USE THEM.