****ed off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I invited ORS to my external launch to do promotions on their hair products. I spoke to Zanele Gumede the rep and explained to her that the NPC is registered but there is no building yet, but I am working at home for the time being and she was all excited on doing the promotions. She will speak to her manager about doing it the promotion, but they would love to sponsor us. Everything was discussed I told her I will be having 50 guests and 15 models. I sent an email to ORS explaining what my NPC is all about I received a reply saying they love my initiative and would love to do the promotion and they would bring ORS mist spray bottles and masks as goodie bags and 3 hairstylists . I was never informed that I can only have 3 models I was only told last week when I phoned Zanele to confirm the progress on the planning of the promotion I was shocked when I was told. that is when I emailed Lemees who apologized for the confusion saying she thought Zanele informed me saying she thought I would have 3 models and the other 12 was gonna do promotions on the hair products. My question is why should my people do their job. Lemees told me they would discuss and work out something and revert back to me which they did not. On the 18th of November 2021 which was yesterday I emailed Lemees once again for feedback because I was left hanging in the dark. Lemees replied saying they have decided that they are no longer doing the promotion Zanele went to the premises and found that there is no hairsalon or building this is now a week before the launch they me with a bomb. I told Zanele from the beginning that the building is to be erected I am launching the name of the NPC. Zanele got me all excited about the promotion and went to ORS and gave them negative feedback. For 2 months I had the wrong impression getting the models all hyped and excited that a big institute like ORS will be doing the promotion. Zanele went to the premises to see how they will set up for the promotion at the launch. They spoke to my cousins and explained to them that 3 models will have to go to their salon a day before the launch to prep their hair and it will styled at the launch. Now I am furious I fuming in anger the date is set, everything has been paid for invites sent out guests confirmed. I am disappointed in ORS to act so unprofessional for such a big name in the hair industry. Zanele has not contacted me up until today to let me know. I have emailed her asking for advice on what to do still no response. This behavior is unacceptable I am not happy she better own up to her responsibility and fix this mess. Should I not receive a response by close of business today I will post my story on social media, every news paper and radio station. They should practice customer service. Their service for such a big name in the hair industry.