MT
Marcia T
Active since Nov 2018
15
Reviews
0
Industries
Reviews
15 reviews5 months ago
PATHETIC SERVICE
On the 14th of November 2025 I bought food for R245.08 the driver phoned me to collect the food outside the building when I got outside there was no sign of the driver. He canceled the order saying he can not find me. I got a message stating the order was cancelled my money will be refunded. I phoned on the 21st of November to confirm I was given a reference number via email confirming I will get my money back. Today the 24th of November 2025 I phoned again the agent who assisted me told me the refund failed she logged another request. I insisted to speak to a superior I held on for 20 minutes waiting to speak to someone to no avail. The agent told me the supervisor is busy on another call and will call me back I am still waiting. I am really unhappy with the service at KFC it is pathetic and they are lying to their customer what happened to the customer is always right. My money was taken immediately but I must wait for a refund the driver was impatient why could`nt he wait. I WANT MY MONEY AND I WANT IT NOW. 0784928317
0 replies
10 months ago
Rotten Services
Olivia from Lewis store Eldorado P ark phoned me today at 10:04 telling me I have credit I told her I have a query on the account I told her my balance was R1608.42 on the 30/04/2025i made payment of R500 on the 02/062025 and the balance is R1484.69 my installment is R473.90 but I pay R500 on a monthly basis without skipping the account stays on a thousand some odd rand for 3 to 4 months Olivia transfer me to her manager Nicole who doesn't have telephone attiqet screaming at me and drop the phone without assistance
106 replies
15 months ago
Capitec are ****mers
On the 17th January 2025 I bought R100 Telkom airtime on my Capitec app. The airtime was not located to my number, but the money went off on my account. I went to Telkom and a call was logged with customer service where I was told they could not trace the R100 airtime. I waited 24 hours thinking it could have been a network error but still nothing came through. I went to capitec bank branch in Campus Square. The consultant checked it shows that the money went off. A call was logged questions were answered based was seen on the system it showed that the airtime was allocated to a Telkom number that starts with 081*****52 which is not mine and I don't know the number I was told they can not disclose who`s number it is due to the popi act and the consultant was told to make a second call to another department and I would have to explain what took place. I explained to the consultant who assisted only to tell me that I sent the airtime to that number. My question was how is it possible I am the only Charmaine on my app and only on using telkom airtime and I am the first person to purchase airtime for myself for the new year. How could I put in a number I do not know when my name and number is already on the app as beneficiary. I was told they are sorry they can not reimburse me. This is pure day light *******. That means someone inside locates airtime to their own numbers. Capitec is ****ming people last year people lost monies out of their account. Capitec must explain to me who allocated that number that was not mine when I selected my name with my own number they need to exposed and I can gladly do it
53 replies
54 months ago
****ed off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I invited ORS to my external launch to do promotions on their hair products. I spoke to Zanele Gumede the rep and explained to her that the NPC is registered but there is no building yet, but I am working at home for the time being and she was all excited on doing the promotions. She will speak to her manager about doing it the promotion, but they would love to sponsor us. Everything was discussed I told her I will be having 50 guests and 15 models. I sent an email to ORS explaining what my NPC is all about I received a reply saying they love my initiative and would love to do the promotion and they would bring ORS mist spray bottles and masks as goodie bags and 3 hairstylists . I was never informed that I can only have 3 models I was only told last week when I phoned Zanele to confirm the progress on the planning of the promotion I was shocked when I was told. that is when I emailed Lemees who apologized for the confusion saying she thought Zanele informed me saying she thought I would have 3 models and the other 12 was gonna do promotions on the hair products. My question is why should my people do their job. Lemees told me they would discuss and work out something and revert back to me which they did not. On the 18th of November 2021 which was yesterday I emailed Lemees once again for feedback because I was left hanging in the dark. Lemees replied saying they have decided that they are no longer doing the promotion Zanele went to the premises and found that there is no hairsalon or building this is now a week before the launch they me with a bomb. I told Zanele from the beginning that the building is to be erected I am launching the name of the NPC. Zanele got me all excited about the promotion and went to ORS and gave them negative feedback. For 2 months I had the wrong impression getting the models all hyped and excited that a big institute like ORS will be doing the promotion. Zanele went to the premises to see how they will set up for the promotion at the launch. They spoke to my cousins and explained to them that 3 models will have to go to their salon a day before the launch to prep their hair and it will styled at the launch. Now I am furious I fuming in anger the date is set, everything has been paid for invites sent out guests confirmed. I am disappointed in ORS to act so unprofessional for such a big name in the hair industry. Zanele has not contacted me up until today to let me know. I have emailed her asking for advice on what to do still no response. This behavior is unacceptable I am not happy she better own up to her responsibility and fix this mess. Should I not receive a response by close of business today I will post my story on social media, every news paper and radio station. They should practice customer service. Their service for such a big name in the hair industry.
0 replies
54 months ago
I applied for them to help me, but I am not happy with their services
I applied for them to help me, but I am not happy with their services. They are quick to debit money from my account but slow to deliver. I want a refund of all 3 months they debited my money.
0 replies
57 months ago
Disgusted
My fiance ordered a triple decker pizza last night online at Debonairs Maponya Mall Branch. The pizza was very dry, burned and distasteful. The first layer had no filling. I am really disgusted it looked like left overs were sc****d together make up an order. They dont treat their customers with pride or dignity.
0 replies
58 months ago
Ubereats Service Sucks
I ordered a Devonairs pizza and dessert worth R311 via Ubereats. The driver named Benjamin came to my work place to deliver after I waited more than an hour for my food. The receptionist phoned me to let me know the driver was waiting for me. I went out to meet the driver. When I got outside the driver asked me why did I take so long he waited for me for 2 hours to come out I told him I didn't know he was outside the app showed he was 1 min away. He gave me an attitude and left without giving my food. When I phoned Ubereats to complain I was told I will have to wait 3 to 5 days for a refund. I'm so ****ed off and unhappy with the service I got today. I feel violated and abused. They're doing no one favors and it's not hand outside or charity they're rendering a service.
0 replies
69 months ago
Unhappy and Annoyed
I phoned customer care on the 22nd of July 2020, because my account was debited twice and after I sent an email stating that I am on short time and how much I am able to pay. The consultant who assisted was not helpful and was very rude with an attitude. She eventually dropped the phone in my ear. I am an unhappy customer and I don't think Cel C should treat their customers without compassion like they don't matter. The pandemic has affect us all and it is beyond our control. I am a single mother working on short time earning half my salary and I am still waiting on my u if. I pay rent and have to get by with what's left of my little salary due to short time.
53 replies
72 months ago
Unhappy
I bought a meal on the 13th of May 2020. While I was eating I found a strand of hair in my food. I phoned to Complain th and sent me a another meal and I sent the meal with the hair back with the driver. But than I got sick by vomiting and a running stomach. I phones Fishaways to tell them about my condition and all they did was apologized and said it won't again. They asked me to speak to the manager all he said was I should take a pic of the food with the hair in. How was I supposed to do that after I sent back. I'm really not happy with the manager's attitude he made me feel like a criminal. Fishaways should be inspected cause they can make people sick.
0 replies
79 months ago
****ed
I took out a cel phone contract in June 2019 with Cel c the amount was for R379. One of the consultants contacted me and said because I am a valued customer I got a discount of R150 which means I will be paying only R149 pm. I took out another contract of R89 pm for 5G. My insurance is R97 so my billing should be R335pm. My account went into arrears of R801.27 which they gave me a breakdown as to why. Now get another statement saying I owe R1572.01 which means I have to pay R770.74. I need clearity on this Cel C gave me wrong info. I am going to cancel this whole deal if they do not fix my account I am seriously unhappy my June, July and August bill was not R700 why now. Cel C are crooks they should treat their customers better and not mislead them
210 replies
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5 Star
0 (0%)
4 Star
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0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
14 (93.33333333333333%)