Os restaurant Parys freestate

Beautiful restaurant but it is now the second time on a weekend, different weekend, that we recieved very poor service. I made a booking,, and at the least they could informed me at the time that they are not equipped enough, for the amount of clients, and that the waiting period for 3 pizzas will be at least 2.5 hours. We arrived at our time 11.45, We placed an order for one kiddies meal and three pizzas after we started off with drinks. After about 80min waiting for our food I went and asked them how long it is going to take because my family is from out of town and have to go back. They then said the pizzas is being cut and will be out soon After a while they sent us plates of poor old chips, it looked old, but we said thanks. They also sent out my elderly mom's kiddies meal, a few fish nuggets with chips. It did not look very nice, the chips really look overcooked and , that she recieved. Eventually my sister went to the cashier and said we can't wait longer it's being 2 hours, We asked for take aways. We don't get to see the family a lot, and our time together was spoiled because we were waiting for 3 pizzas and stressed because they had to be back in Pretoria, before dark. We still paid the full amount and 10 present top. This is the second time over a weekend we go there that they are not organized for weekend overflow of clients. In the week it's fine. I will never go back especially over weekend O but customers that came at a later time than us, we were in the same area, they recieved their pizzas long before ours. So our time together was spoiled due to poor organization in kitchen. And the bill was over R1000. No discount, the least they could offer,, because they could not provide service to make the customer happy, and to take 90min for 3 pizzas, is not unacceptable.