Falling quality of local ostrich feather supplier

False advertising! I ordered ostrich feather trim and it was nothing like the picture. The feathers were haphazardly orientated along the ribbon and the distribution was not only erratic but sp**** in places. You would be better off purchasing from a chinese supplier for a fraction of the price. Additionally they were not interested in attempting to resolve the matter, but suggested that I "steam iron" the feathers to make them look better! So disappointing to recieve this kind of product from a previously esteemed brand.