RL
Ryan L
Active since Feb 2016
21
Reviews
0
Industries
Reviews
21 reviews2 months ago
Buyer Beware: overpromising and underdelivering on packages
Purchased a package of an unlimited LTE line with 150gb @ up to 50mb/s and throttled speed of up to 4mb/s only to receive throttled speeds of less than 1mb/s (closer to 700kb/s) which made it almost impossible to function or access the internet. Their support staff don't take calls. And when whatsapped they are bound by a service matrix that has been of no help at all to me. Query remains unresolved to date.
0 replies
7 months ago
Woolworths Watercrest puts coin above customers
A moment ago I experienced a price discrepancy at Woolworths Watercrest Mall. Woolworths is suppose to have a national policy where, if the price is scanning at the incorrect price the client gets the item for free. The manager, Centia, however argued with me that that is not the case, and that instead I will just have to pay the lower of the two prices. The item in question was a 6 pack of cosmos that were scanning at 94.99 when the label on the shelf showed R89.99. Disappointed that Woolworths managers don't know their own resolution policies
0 replies
10 months ago
Line Speeds not as advertised (fine print in T's and C's reveals sad truth of dismal speeds))
Afrihost has ****med me on my LTE line. I paid for a 50mb/s line and when I escalated to their help line that it was underperforming they said that I should expect speeds from 10mb/s upwards. No remorse, no apology, and no attempt to give me my 50mb/s download speed. Be very careful when utilising their services, as in fact the speeds they quote, as per their customer care agent are the maximum possible speeds, and not what you can expect as typical of the line. NEVER AGAIN AFRIHOST!!!
0 replies
12 months ago
Standard Bank - where internal ethics are optional
As a real estate agent operating in the luxury property bracket in the Upper Highway of KZN I will never recommend a Standard Bank home loan to any of my purchasers going forward. I am of the opinion that their homeloan division operates outside of ethical boundaries as evidenced by the apparently suspicious approval of a recenr bond application by an employee by the name of Nazreen Ebrahim falling under the leadership of Raayen Reddy. Standard bank's homeloan department declined my purchaser's bond application as submitted via his apppointed external bond originator and then, mysteriously, the clients private banker after seemingly withholding info pertinent to the bond approval from the bond originator then personally, and all within the same 2 week time-frame opens up a new bond application, supplying the home loan department and Nazreen specifically with the info only she has and which she knows is required for approval, and magically has the bond approved under her name, thereby highjacking the entire process and simultaneously undermining my efforts as the estate agent as well as the efforts of the bond originator in question, who she has effectively ****** of his commission. Standard bank knows all of this, and still chooses to do nothing. Clearly the adage, "all that evil needs to thrive in this world is for the good man to do nothing" still applies, though I would not go as far as to say that Standard Bank's character as a corporate entity as portrayed in this case could in any way be construed as "good"
174 replies
14 months ago
Beware - cannot draw donations!
My wife and I were in a house-break in, and we tried to reach out for help via backabuddy after our possessions were ******. After numerous attempts to contact backabuddy I still cant get my account verified in order to make any withdrawal of the funds. There contact number is also useless and no one responds to their whatsapp line either. Beware of utilising their services as you may have the same experience when it comes to trying to access donations.
71 replies
18 months ago
Vodacom *****ing data from customers
I am not usually prone to violence but I feel like taking a baseball bat to Vodacom! I negotiated an upgrade with them only to find out months later that they have been allocating only half of the data promised me!! They reduced my data and allocated a portion of it to nightowl without disclosing that to me! Now, when I try resolve it I have to be an olympian hurdle jumper! Grrr vodacom you'll get whats coming to you!
106 replies
28 months ago
Cannot retrieve erroneously deleted number
After over a month and after even going so far as taking out a new contract at the advi*****t of a team leader I still have not been successful in getting my old number MSISDN-swapped onto my new number! I need my old number as all old accounts are linked to it!
187 replies
30 months ago
Backwards back office does not assist to resolve query
I have tried repeated and failed to get Vodacom's back office to give me a call to initiate the reinstating of my cell number after its erroneous deletion (after being moved to prepaid). The consultant did not tell me that I had a short window in which to load it with airtime before it was cancelled. I have spoken to Bhavna in the upgrades department as well as her team leader Jason. I have also spoken to Jewell in the cancellations department. All they could do was email their back office, but as I advised them, no one ever phones me back!
393 replies
35 months ago
Ostrich Africa delivers
After having received a substandard piece of Ostrich feather trim and escalating it to the team they have since replaced with a truly beautiful piece of excellent quality. I am very happy.
0 replies
35 months ago
Falling quality of local ostrich feather supplier
False advertising! I ordered ostrich feather trim and it was nothing like the picture. The feathers were haphazardly orientated along the ribbon and the distribution was not only erratic but sp**** in places. You would be better off purchasing from a chinese supplier for a fraction of the price. Additionally they were not interested in attempting to resolve the matter, but suggested that I "steam iron" the feathers to make them look better! So disappointing to recieve this kind of product from a previously esteemed brand.
0 replies
Review Distribution
5 Star
2 (9.523809523809524%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
18 (85.71428571428571%)