Donot use OTTAWA VET: rude & arrogant

I have never met such an unprofessional person who is supposed to be a animal ***** but had no care for animals. My husband had a small fall out with the vet a few months ago as he was not happy with the level of service received. Nevertheless, due to convenience, i booked an appointment for my 7 month old puppy to get spayed. I provided all the details to the receptionist and she was aware that my puppy had been to them. We took time off from work to drop our furbaby off. We starved her from 8pm the night before. We had a 9h30 appointment. The unprofessional inhumane piece of **** made us carry our puppy into his rooms, stress her out on an empty stomach just to make sure he embarrassed us. He asked us why did we come back. Why dont we go to another vet. He doesnt want to put our puppy under anesthetic and do anything wrong..like who the hell says that! He was so arrogant. The issue the last time was he refused to treat my sick puppy cos my husband didnt have the medical aid card with fund loaded. Yet he had all of my puppys history and my husband carrying a sick puppy begged him to treat her and he would go home and come back.