1 reviews | Active since Member
I am in the same boat as you guys. Our geyser broke. Outeniqua plumbers came out on order of FOGI and fixed the geyser. A day after they finalised the installation of the geyser and wiring, the solar panel short circuited and also caused the pump connected to the solar system BREAK. We paid another R500 excess fee. When the plumbers saw the pump was broken they said they can only fix it if we pay another R500 (on advice of Fogee). They also left their trash in our ceiling!!!!! food and chips papers. We went through all the effort of fixing everything, paying excess and painting our bathroom.
How can 3 things break at the same time??? that ..... we woke up one morning and one of the stop ****s that they installed were LEAKING in our roof... it was a faulty stop **** that they fitted !!!!!!!!!!!!!!!!!!!!!! These people dont know what they are doing. We phoned them, explained the situation and also told them we have a one week old baby and no water at the moment. They told us sorry launch this with your insurance!!!!!!!!!!!!! I reviewed them online and they closed their google listing and made a laywer phoned me, the owner of the business phoned me and he was SO SO SO RUDE to me. Another female staff member as well. This morning a pressure valve they installed for us also broke!!! I smell a rat