OC
outline couriers
Claimed Business
OC
outline couriers
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
0Trustindex Rating
#23Ranked In Transportation & Logistics
4h 15mReply Time
-100 NPSUnlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 4 hours 15 min
TrustIndex
0
Ranking
#23
in Transportation & Logistics
Avg Reply
4h 15m
NPS Score
-100
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 4 hours 15 min
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About outline couriers
outline couriers has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 4 hours 15 min. Hellopeter has tracked outline couriers across 1 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKS
Kurt S
1 reviews | Active since Jan 2020
6 Feb 2026, 14:39
Extremely disappointing experience
Service complaint based on factual experience. Our company contacted this courier service to confirm whether same-day collection and delivery was available, as this was a non-negotiable requirement for a client order. We were informed that same-day service formed part of their offering. Based on this representation, we proceeded with the booking and payment. On the day of service, we were later informed that the parcel would not be delivered the same day unless an additional R1000 fee was paid. This was not disclosed at the time of booking. By the time this was communicated, it was no longer possible for us to make alternative delivery arrangements. As a direct result, we failed to meet our client’s deadline. Businesses rely on accurate service representations when making operational decisions. In this instance, the service delivered did not match what was confirmed at the time of booking. This review reflects our actual experience.
Helpful (0)
|Replies (0)KS
Kurt S
1 reviews | Active since Jan 2020
6 Feb 2026, 14:39
Extremely disappointing experience
Service complaint based on factual experience. Our company contacted this courier service to confirm whether same-day collection and delivery was available, as this was a non-negotiable requirement for a client order. We were informed that same-day service formed part of their offering. Based on this representation, we proceeded with the booking and payment. On the day of service, we were later informed that the parcel would not be delivered the same day unless an additional R1000 fee was paid. This was not disclosed at the time of booking. By the time this was communicated, it was no longer possible for us to make alternative delivery arrangements. As a direct result, we failed to meet our client’s deadline. Businesses rely on accurate service representations when making operational decisions. In this instance, the service delivered did not match what was confirmed at the time of booking. This review reflects our actual experience.
0
Replies (0)