KS
Kurt S
Active since Feb 2014
17
Reviews
0
Industries
Reviews
17 reviews2 months ago
Extremely disappointing experience
Service complaint based on factual experience. Our company contacted this courier service to confirm whether same-day collection and delivery was available, as this was a non-negotiable requirement for a client order. We were informed that same-day service formed part of their offering. Based on this representation, we proceeded with the booking and payment. On the day of service, we were later informed that the parcel would not be delivered the same day unless an additional R1000 fee was paid. This was not disclosed at the time of booking. By the time this was communicated, it was no longer possible for us to make alternative delivery arrangements. As a direct result, we failed to meet our client’s deadline. Businesses rely on accurate service representations when making operational decisions. In this instance, the service delivered did not match what was confirmed at the time of booking. This review reflects our actual experience.
112 replies
5 months ago
Where is my R20k refund?
I’m sharing my personal experience with WeBuyCars, while acknowledging that others may have had better service. Unfortunately, my dealings with them were far below expectations. After paying deposits to reserve a vehicle, the car was sold to someone else. The finance process was also handled poorly, with repeated mistakes and delays. I made the error of giving them a second chance, only to be met with the same level of inefficiency. What has been most frustrating is that, more than a month later, I am still struggling to get my R20,000 deposit refunded. This has created unnecessary stress and wasted an incredible amount of time. I understand that every business has variations in service, and this may not reflect everyone’s experience. But if there was ever a company in need of a serious culture shift — particularly around communication, responsibility, and customer care — this is it.
53 replies
6 months ago
Is Motus Really Representing Mercedes-Benz in South Africa?
I placed an online request using the exact words: “diagnostic test for engine, gearbox and suspension.” As I was considering purchasing a Mercedes-Benz, I wanted the reassurance of having it checked by the brand itself — the experts who should know their own vehicles best. To my surprise, I was referred to a branch operating under Motus. I wasn’t even sure who Motus was, but assumed they were officially part of Mercedes-Benz South Africa. Unfortunately, that assumption turned out to be a costly mistake. After paying R3 335 for this so-called diagnostic test, I received nothing more than a brief invoice with a few generic notes. There was no diagnostic report, no mention of gearbox or suspension, and no reference to the actual mechanical systems that would matter in a pre-purchase inspection. Frankly, my 83-year-old mother could have walked around the car and given me the same information. Even after following up with the person who originally referred me to this branch, I’m still waiting for a reasonable explanation. If this is what’s left of Mercedes-Benz service in South Africa — now seemingly operated by Motus — then customers deserve to be told. Because this experience felt nothing like the professionalism or technical excellence one expects from Mercedes-Benz.
0 replies
6 months ago
A Total Failure from Mercedes-Benz The Glen
I placed an online request specifically stating: “diagnostic test for engine, gearbox and suspension.” As I was considering purchasing a Mercedes, I naturally expected Mercedes-Benz to be the best people to evaluate a Mercedes vehicle. I chose the nearest official workshop — The Glen — to handle the inspection. Being based in Cape Town, I wanted a professional report before flying up to view and test drive the car myself. What an immense disappointment. After paying R3 335 for this so-called diagnostic test, I received nothing more than a few generic notes on an invoice. My 83-year-old mother could have walked around the car and produced a report just like it. There was no diagnostic report, no mention of the gearbox, no mention of the suspension — in fact, not even the slightest reference to the key mechanical systems that determine whether a vehicle is worth buying. Even after contacting the main representative who referred me to this branch, I am still waiting for a proper, sensible response. If this is what “Mercedes-Benz service” has become under Motus, one has to wonder: has Mercedes already left South Africa?
0 replies
7 months ago
A Local Gem Worth Top Honours
Bean Authentic Coffee Roasters has truly become a landmark in Monte Vista. Martin has created more than just a coffee spot – it’s a welcoming space built on exceptional coffee (naturally!) and what has to be some of the most amazing cheesecake around. The atmosphere is warm and inviting, with a super friendly team who make every visit a pleasure. Whether you’re popping in for a quick cup or lingering over a slice of cheesecake, Bean Authentic is the kind of local gem that deserves recognition. We’re grateful to Martin and the team for creating this experience in our neighborhood — the bar has been set high!
0 replies
7 months ago
A Warm Welcome from the Entire Team
We were fortunate to be early visitors at Casa Bella Century City, dining while much of the surrounding area was still under construction and even before their liquor license had been approved. But from the moment we arrived, the experience was outstanding. The team gave us a genuinely warm welcome, and it felt as though they had been working together for years. Every waiter and waitress interacted with every guest, creating a seamless, team-driven experience. It never felt like we had just one server – instead, it felt like the entire team was looking after us. Our table of six had only good things to say about the food – every dish was enjoyed and added to the positive experience. The combination of warm service and delicious meals made the evening truly memorable. This stood out compared to many restaurants where each server seems isolated, working only their own section. At Casa Bella, the atmosphere was collaborative, energetic, and truly guest-focused. A refreshing dining experience that sets a new standard.
0 replies
7 months ago
Top-Tier Workmanship and Communication
DALS Motor Group Montague Gardens delivers true professionalism from start to finish. I received continuous updates throughout the process, always keeping me in the loop with the steps and progress. The job was completed ahead of the estimated date, which was an amazing bonus. The quality of the work is outstanding – the colour blending was flawless, and the finish exceeded expectations. When I collected the car, it looked as though it had just come out of a valet – practically brand new. Exceptional workmanship, excellent communication, and reliable service. Highly recommended!
0 replies
7 months ago
Unmatched Smash Burgers in Cape Town
<div>If you’re in Cape Town and craving the ultimate smash burger, look no further than Le Pickle. Honestly, these are spectacularly tasty – perfectly crispy edges, juicy patties, fresh toppings, and buns that pull it all together. Every bite hits that sweet spot of comfort food meets gourmet indulgence. The vibe is relaxed and welcoming, but it’s the flavor that steals the show. You can taste the passion and care in every burger – it’s the kind of food that makes you stop mid-bite just to appreciate how good it is. A huge compliment to the owner and his team – their genuine, heartfelt friendliness shines through no matter the time of day. It makes the whole experience even more special and memorable. Le Pickle has quickly become my go-to spot, and I’d recommend it to anyone who loves a seriously good burger. Easily the best smash burgers in Cape Town!</div>
0 replies
7 months ago
86-Year-Old Denied His Investment by Standard Bank
My father invested R10,000 with Standard Bank in 1987. He still holds the original investment document, which clearly states that funds will only be paid on presentation of the original document. Now, at 86 years old, he rightfully expects to enjoy the rewards of his careful investment. Never did he imagine that placing his trust in one of South Africa’s biggest banks would turn out to be such a risk. Standard Bank has refused to pay, claiming they no longer have records of this investment. This is not acceptable. Customers cannot be penalised because a bank has failed to securely keep records for the expected duration of a long-term investment. It is deeply unfair and distressing that, after a lifetime of loyalty and trust, my father is now being denied what he was promised. We call on Standard Bank to honour the investment and pay out at fair market value.
53 replies
7 months ago
The Unlimited has me at my Limit.
⚠️ BE WARNED — **** Alert! ⚠️ I was ****med by this company. They contacted me claiming to be partner of DotSure. It’s a deceptive third-party operation using their name to gain trust. They gave me false information, and only once they had my personal and banking details did they send me an e-mail where the truth was displayed. Despite assuring me that the contract would only begin after confirmation, they immediately activated and began debiting my account — without full disclosure or legal consent. I have now spent 5 months trying to cancel and get my money back. The debit continues to go off every month. Communication is inconsistent and evasive, and they have not answered my direct questions. I’m constantly told “someone will call you” — but these calls result in zero progress and more runaround. They fail to tell me what number will call or agree to a time. Avoid them at all costs.
212 replies
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5 Star
5 (29.41176470588235%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
12 (70.58823529411765%)