If Smangele is the manger please make sure you don't book there

This past Saturday we had my granddaughters wedding at this absolutely beautiful venue. When we were making the final arrangements the wedding co-ordinator Tsholo, was the most helpful and pleasant lady, as well as the day of the wedding. However the receptionist, Smangele seemed to go out of her way to try and make it as unpleasant as possible. This was confirmed by many of our guests. We were told by Tsholo they never have a function the day before a wedding and the only guests who were at the venue were those that had already booked in from the Friday, of which I was one. The make-up and hair artist had to start from 7am according to the schedule so they arrived early. One of the brides****s arrived with her husband at 7am and asked if he, not part of the bridal party could put his things down in the room, Smangele said NO checking is at 12, so he asked if he could please buy a coffee, again she told him NO the restaurant is not open. I asked if I could have the key to my room at 9 and she said NO, they had already started cleaning the room we had slept in while all our thins were still in the room. When I asked if I'm meant to put all my things back in my car her response was "if you want to". She then said very reluctantly "you can put your things in your room if you want to, it was open, but I could not get the key until after 12. My husband arrived with the wedding cake at about 11 and she gave him a hard time getting into the gate because MY name was on the list and not his. On this special day when one has so many other stresses to ensure everything is going according to plan and according to schedule, the last thing you need is a rude women making life as difficult as possible for everyone including your guests who traveled at least 2 hours to get this venue.

And just for info the double rooms they advertise for 4 people is false advertising because they only seem to have one double room.

I would NOT recommend this venue if SMANGELE is still working there!!!