Oxbridge Academy
Verified Business
|2.2|41 Reviews (last 12 months)|Responds in 17h 49m
Oxbridge Academy
Verified Business
|2.2
41 Reviews (last 12 months)
Responds in 17h 49m
AI Review Summary
Based on recent customer reviews, Oxbridge Academy receives sharply divided feedback. A recurring theme among dissatisfied students is poor communication, with customers consistently mentioning unanswered emails, delayed exam results, and difficulty obtaining refunds or cancellations. Many express frustration over aggressive payment chasing despite alleged service failures, particularly around SACAI examinations, study material delivery, and graduation administration. On the positive side, customers repeatedly praise individual staff members such as Nicolette, Carla Solomon, Logan, and Megan, highlighting their warmth, professionalism, and willingness to go above and beyond.
Performance(last 12 months):
Trustindex Rating
4.3Ranked In Colleges & Universities
#20Reply Time
17h 49mNPS Score
-80Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 21h 28m
TrustIndex
4.3
Ranking
#20
in Colleges & Universities
Reply Time
17h 49m
NPS Score
-80
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 21h 28m
Frequently Asked Questions About Oxbridge Academy
Recent reviews (41)
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