TO AN EXCEPTIONAL EMPLOYEE- CARLA SOLOMON

I’m giving 5 stars specifically to Carla Solomon, not the academy itself.

The academy has been chaotic for some time now. They’ve changed their business name, but even before that there were ongoing issues books not being sent on time, a call centre that barely assists, and now a new website where the information is inaccurate and very difficult to navigate. It’s honestly hard to make sense of anything. Mind you mu tuition is always paid in full once off.

Carla, however, is exceptional. She is kind, professional, and genuinely great at her job. Very supportive and honestly willing to help. She goes above and beyond to help and brings some much-needed clarity and calm to an otherwise frustrating experience.

The company is very lucky to have her, and she truly deserves recognition and a promotion.