Ridiculous and Frustrating

Initially, I had a good experience with this firm, however following a Damages and Injury file and account found by Pagel and Schulenburg in 2019 by requesting an agent to search the internet using my name they have made no further efforts to deliver it to me. They now, in fact, deny ever having found it for me, when I could not have known about it in the first place had they not found it by a seemingly alternative method to the Master's Office. Further to that, they removed my previous complaint on HelloPeter regarding the matter. Altogether ridiculous and extremely frustrating.