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Paintsmiths
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Paintsmiths
Paintsmiths has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Paintsmiths across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRB
Ronelle B
1 reviews | Active since Jan 2020
10 Jan 2026, 10:20
Disappointing experience with VOC information & overconfident manual colour mixing
I had the most horrible experience at Paintsmiths on Friday at 9h00. I brought a paint sample plus the paint name and asked for this to be matched and got an incredibly poorly matched sample. I can send a photo - not just a shade but a whole different colour alltogether. When I disputed the match I was gaslit by the technician. Also, I went to Midas Paintsmiths because of their minimal VOC commitment, but they provided me with Plascon paint without even enquiring about the swop and when I asked about the VOC (I am asthmatic and the paint was for a child room), they said the paints were all the same and all low. When I cited recent research on above-regulatory-levels of lead in SA paint, he assured me that water-based paint had no lead. I had previously had decent experiences at Midas Paintsmiths Stellenbosch (and especially at Somerset West earlier). However, I have also found the staff clueless wrt VOC content of their paints despite this being big part of their market differentiation. Do better, Midas!
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Ronelle B
1 reviews | Active since Jan 2020
10 Jan 2026, 10:20
Disappointing experience with VOC information & overconfident manual colour mixing
I had the most horrible experience at Paintsmiths on Friday at 9h00. I brought a paint sample plus the paint name and asked for this to be matched and got an incredibly poorly matched sample. I can send a photo - not just a shade but a whole different colour alltogether. When I disputed the match I was gaslit by the technician. Also, I went to Midas Paintsmiths because of their minimal VOC commitment, but they provided me with Plascon paint without even enquiring about the swop and when I asked about the VOC (I am asthmatic and the paint was for a child room), they said the paints were all the same and all low. When I cited recent research on above-regulatory-levels of lead in SA paint, he assured me that water-based paint had no lead. I had previously had decent experiences at Midas Paintsmiths Stellenbosch (and especially at Somerset West earlier). However, I have also found the staff clueless wrt VOC content of their paints despite this being big part of their market differentiation. Do better, Midas!
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Brian D
1 reviews | Active since Jan 2020
5 Feb 2025, 12:49
Blackheath Branch supply wrong type of paint
I ordered and paid for 3 tins of paint to be colour mixed on 17 January and collected it on 18 January 2025 I asked 3 time sthat the paint be enamel low gloss like Plascon Velvaglo I used the paint yesterday and all 3 tins are gloss enamel. I went into the store this morning to ask if they have something to make the paint more flat They said no I said that I has asked 3 times for a Velavglo enamel finish and this is what was given to me. I then said that I have just wasted R100o on paint taht i cannot use and I got very upset. A young white guy then said that I must not be rude. I said what must I do with 3 tins of paint I cannot use. He said use the paint on something else. He also said people make mistakes. Ok so your staff make mistakes and I must pay Am I so stupid??? What a stupid comment Maybe he needs to get some intelligence to work with customers Please tell me what I am now supposed to do with 3 tins of paint I cannot use.? In terms of the consumer protection act you are liable to replace the paint free of charge.
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Brian D
1 reviews | Active since Jan 2020
5 Feb 2025, 12:49
Blackheath Branch supply wrong type of paint
I ordered and paid for 3 tins of paint to be colour mixed on 17 January and collected it on 18 January 2025 I asked 3 time sthat the paint be enamel low gloss like Plascon Velvaglo I used the paint yesterday and all 3 tins are gloss enamel. I went into the store this morning to ask if they have something to make the paint more flat They said no I said that I has asked 3 times for a Velavglo enamel finish and this is what was given to me. I then said that I have just wasted R100o on paint taht i cannot use and I got very upset. A young white guy then said that I must not be rude. I said what must I do with 3 tins of paint I cannot use. He said use the paint on something else. He also said people make mistakes. Ok so your staff make mistakes and I must pay Am I so stupid??? What a stupid comment Maybe he needs to get some intelligence to work with customers Please tell me what I am now supposed to do with 3 tins of paint I cannot use.? In terms of the consumer protection act you are liable to replace the paint free of charge.
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Replies (0)BC
Barbara C
1 reviews | Active since Jan 2020
5 Dec 2023, 14:57
Highly professional paint job!
I contracted Paintsmiths in Ruimsig to repaint about half of the rooms inside our house. I was nervous about this but they did an amazing job! Their edges were perfect, they were quick and tidy, polite and professional. They were not the cheapest quote but I am so glad I chose them!
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Barbara C
1 reviews | Active since Jan 2020
5 Dec 2023, 14:57
Highly professional paint job!
I contracted Paintsmiths in Ruimsig to repaint about half of the rooms inside our house. I was nervous about this but they did an amazing job! Their edges were perfect, they were quick and tidy, polite and professional. They were not the cheapest quote but I am so glad I chose them!
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Anonymous
1 reviews | Active since Jan 2020
1 Jun 2016, 04:41
Paintsmiths MIDAS Paint suppliers
<p> A friendly warning to all who have in the past purchased Midas paint from the original outlet who supplied True Midas colours in the original Midas paint containers. Paintsmiths claim to be a Midas Paint supplier but were unable to match the colour of the 100 Litres of paint purchased based on colour code and name to the original product. Paintsmiths accepts no responsibility whatsoever and instead simply claim that the original Midas Paint supplier must have had the colour wrong.</p>
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Anonymous
1 reviews | Active since Jan 2020
1 Jun 2016, 04:41
Paintsmiths MIDAS Paint suppliers
<p> A friendly warning to all who have in the past purchased Midas paint from the original outlet who supplied True Midas colours in the original Midas paint containers. Paintsmiths claim to be a Midas Paint supplier but were unable to match the colour of the 100 Litres of paint purchased based on colour code and name to the original product. Paintsmiths accepts no responsibility whatsoever and instead simply claim that the original Midas Paint supplier must have had the colour wrong.</p>
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